SUPPORT SERVICES TECHNICIAN-FULL TIME

Salary: $18. 00 - $20. 00 Hourly

Location : Fairhope, AL

Job Type: Full-Time

Job Number: FHP00113

Department: Police

Division: Support Services

Opening Date: 11/04/2024

Closing Date: 4/30/2025 11:59 PM Central

FLSA: Non-Exempt

Description

Support Service Technicians perform public safety tasks in support of daily police department operations as non-sworn employees of the Fairhope Police Department. This includes a uniformed presence in the downtown business district and public beach and pier areas to help ensure the public peace and safety, and other duties as assigned. The employee acts as the "extra set of eyes" for the police patrol officers; performs patrol duties for assigned areas. The employee prepares, documents, and submits accurate reports. The employee ensures equipment and uniforms are maintained and serviceable at all times. Employee assist with parking enforcement and traffic control when directed. Employee must exercise independent and sound judgment and display initiative in applying work methods to emergency situations which arise when superior officers are not immediately available. Work requires dedication to public service often made difficult by emotional or physical stress of events. Work is usually performed in accordance with well-defined procedures and reviewed through conferences, written reports, inspections, and observation of results obtained. This is a specialized job in the law enforcement job classification that is not a sworn officer position. This job is considered safety-sensitive and is subject to a pre-employment background check and random drug screens.
Essential FunctionsESSENTIAL FUNCTIONS: The following list was developed through a job analysis; however, it is not exhaustive and other duties may be required and assigned. A person with a disability which is covered by the ADA must be able to perform the essential functions of the job unaided or with the assistance of a reasonable accommodation.

ESSENTIAL FUNCTION: Daily non-enforcement service tasks.

1. Patrols the downtown business district and public beach and pier areas.
2. Prevents under-age persons from drinking alcohol by being present.
3. Checks locks on doors and gates to ensure security for the night.
4. Assists with security patrols during City events, as scheduled.
5. Assist with parking enforcement and traffic control as directed.
6. Reports to the police dispatcher any evidence of criminal activity.
7. Communicates with residents and visitors within the City of Fairhope.
8. Prevention of crime through observation and communication with law enforcement officers.

1. Possess a high school diploma or GED.
2. Must be at least twenty (21) years of age and a U. S. citizen.
3. Minimum of one (1) year of work experience in security patrol activities or equivalent; or any combination of education, training and experience that demonstrates the above listed knowledge, skills, and abilities commensurate with the requirements of this job.
4. Possess a current and valid driver's license; must be insurable.
5. Ability to complete and maintain first aid and cardio-pulmonary (CPR) certifications.
6. Ability to wear appropriate uniforms and safety equipment.
7. Ability to work nonstandard hours, rotating shifts, and emergency call- backs.
8. Ability to travel throughout the City, as assigned.
9. Ability to pass a pre-employment background check and an initial drug screen.

1. *Knowledge of City and department standard operating procedures (SOPs), rules, regulations, policies, and procedures.
2. *Knowledge of the City, its park, beach, and pier areas.
3. *Knowledge of general security patrol procedures and techniques.
4. *Knowledge of City ordinances applying to City parks, beaches, and piers.
5. Communication skills to effectively communicate internally and externally, both orally and in writing.
6. Verbal skills to communicate factual information to co-workers, supervisors, and general public.
7. Reading skills to read and understand department rules, regulations, policies, and procedures.
8. Writing skills to prepare plans, procedures, reports, compose letters and documents, using correct English, grammar, spelling, and punctuation.
9. Math skills to perform basic calculations (add, subtract, multiply, divide).
10. Non-verbal communication skills to observe body language and other indicators when interviewing witnesses, suspects, and bystanders.
11. Listening skills to receive radio calls, take complaints, and interview witnesses.
12. Driving skills to operate department vehicle safely and effectively under adverse conditions.
13. Ability to pursue and detain a fleeing or belligerent individual.
14. Ability to use a computer for data entry, word processing, and reports.
15. Ability to deal firmly and tactfully with the public.
16. Ability to maintain composure in stressful situations.
17. Ability to analyze situations quickly and objectively and to determine proper courses of action to be taken.
18. Ability to work independently without close supervision.
19. Ability to organize and multi-task.
20. Ability to obtain information through interview and interrogation.
21. Ability to speak clearly and factually in court and other situations.
22. Ability to work outdoors under adverse conditions.
23. Ability to travel on foot for long distances without stopping, must be able to run, climb, jump, and crawl.
24. Ability to use a two-way radio.
25. Ability to wear personal protective equipment (PPE).
26. Ability to drive.

• Affordable Health Insurance
• Affordable Vision Insurance
• Affordable Dental Insurance
• Employer paid Life Insurance
• Flexible Spending Account
• Symbol Health Solutions*
.