IT Business Analyst Data Management

Location: On site in Memphis, TN, Maryville, TN, Birmingham, AL, Lafayette, LA, New Orleans, LA, Charlotte, NC, and Raleigh, NC.

Summary

The IT BA Data Management position will drive the delivery and support of applications independently for the Customer Data Management & Corporate Systems team. This will include but not limited to coordination of requests for ETL, acting as liaison between the Development/QA teams and requesting lines of business. This includes facilitating questions the Data Delivery team may have during development and testing along with assignment and tracking of new/updated processes following through to completion. The team uses Jira for creation of tasks and tracking and there is a Data Delivery Kanban board that is used to coordinate between different IT teams. This position will work closely with other Data delivery BA's to ensure overall workflow objectives are inline and on track.

Duties and Responsibilities:
Review of mapping documents submitted for completion by ETL. During the course of development, as warranted, request updates to the mapping so that the documentation and developed code remain in sync.
Lead daily stand-up call with the Data Delivery team (on and offshore developers and QA team members)
As needed, support testing of new/updated processes.
Attend meetings with the lines of business, as requested, on any process
Open weekly change order for the team, making sure all proof of testing is in order and communicate with the lines of business. Coordinate all necessary tasks for the change including but not limited to Promotion of new/updated code to production - include deployment guides on the task
Promotion of new/updated schedules to production. Coordinate with the Scheduling team.
Promotion of Requests to production. Requests associated are mainly for DBAs to promote database changes to prod. Coordinate with the appropriate resources to ensure availability.
Validation tasks for lines of business following implementation.

Keep track of the change order number associated with the promotion of the particular Data Delivery tasks to production.
Accomplish team goals and objectives in accordance with company policies and goals to ensure optimum efficiency and effectiveness
Team player who is able to develop skills, has a willingness to learn, and supports other team members
Understands the business and organizational implications of key application technology alternatives for wide-impact initiatives; work with team members in taking appropriate action
Work with team members to balance LOB and Operations demands against internal capacity, roadmap commitments, and expectations from LOB and Operations
Addresses problems of system integration, compatibility, and multiple platforms
Possess ability to manage multiple activities and multiple projects
Assist with audit and other regulatory agencies. Provide necessary information in appropriate manner
Adhere to FHB security practices
Support tactical and strategic plans of the Customer Data Management & Corporate Systems team, IT Division, and the FHB organization
Required Qualifications: 5+ years of BA and support experience in ETL process and or database management.
High level of competency of different data platforms
Technical team experience working in a dynamic, fast-paced environment
Strategic planner who can collaborate with line of business and operations partners
Strong communication skills, both written and oral
Ability to balance workload and meet internal/external deadlines
Expertise in reviewing and evaluating work of others on the IT staff for quality/governance
Detail oriented
Ability to work independently
Strong analytical skills and development skills
Client-service oriented; skilled in establishing and maintaining a high level of client trust and confidence in the group's knowledge of and concern for clients' needs
Knowledge of source control / change control practices, adhere to established standards / governance / SDLC / application lifecycle
Ability to use MS Office Tool (Word, Excel, Power Point, Visio) as needed for job duties and responsibilities
Preferred Qualifications: 5+ years of development experience with ETL design and or DBA system support
Experience with DB2 z/os
Experience with Jira and Agile best practices
Bachelor's Degree or higher in Computer Science, or equivalent experience
Extensive experience in data development across multiple platforms
Expertise in enterprise planning like technology recovery, strategic planning, etc.

About Us First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)