Assistant Housekeeping Manager - Denali Park Village

ARAMARK
US - Alaska - Denali National Park
December 29, 2024
Hospitality

The Assistant Housekeeping Manager is responsible for supporting the Housekeeping Manager in overseeing all aspects of the housekeeping operations for our 338-guest room hotel. This position ensures that the cleanliness, maintenance, and presentation of guest rooms, public areas, and other hotel facilities meet the highest standards of quality and guest satisfaction. The Assistant Housekeeping Manager plays a key role in supervising housekeeping staff, managing daily operations, and maintaining a safe, clean, and welcoming environment for both guests and employees.

Experience the Endless Summer of Alaska at Denali Park Village Hotel!

Summer days in Alaska stretch nearly endlessly, with up to 20 hours of daylight on the Summer Solstice. Spanning 6.2 million acres, Denali National Park & Preserve is home to Denali, the highest peak in North America, and attracts over half a million visitors annually. Conveniently accessible by road?4.5 hours from Anchorage and 2 hours from Fairbanks?this breathtaking area offers daily bus services along the park road throughout the warm summer months, providing opportunities for hiking, wildlife viewing, climbing, and camping.

Located just 7 miles south of the entrance to Denali National Park, the Denali Park Village Hotel operates from May to September. Our guests enjoy comfortable accommodations, exceptional dining options, and live entertainment in a stunning natural setting.

Position Details: This exciting seasonal role is available from April 28 - September 17, 2025. We offer competitive wages, comfortable on-site housing, and a variety of fun activities to keep your summer vibrant. Stay active in our on-site gym and enjoy an inclusive meal plan for just $7.50 a day.

Join us for an unforgettable adventure in an extraordinary setting!

Job Responsibilities

Team Supervision & Training:
• Supervise and lead a team of housekeeping staff, including room attendants, housemen, and laundry personnel.
• Train new employees on housekeeping procedures, safety protocols, and quality standards.
• Assist with scheduling and assigning tasks to ensure efficient coverage and optimal service delivery.
• Provide ongoing coaching and feedback, to promote team development and high morale.
Quality Control & Inspections:
• Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure cleanliness and maintenance standards are met.
• Follow up on any discrepancies or areas of concern, ensuring corrective actions are taken promptly.
• Assist the Housekeeping Manager in maintaining cleanliness standards for high-traffic areas like the lobby, corridors, and restrooms.
Guest Satisfaction:
• Address guest requests or concerns regarding housekeeping issues, ensuring timely and effective resolutions.
• Work collaboratively with other hotel departments (front desk, maintenance, etc.) to meet guest needs and enhance the overall guest experience.
• Assist in managing room readiness and turnaround time to ensure prompt check-ins and room availability.
Inventory & Supplies Management:
• Assist in managing housekeeping supplies and inventory, ensuring stock levels are maintained and orders are placed as needed.
• Monitor the use of cleaning products and equipment, ensuring proper handling and usage in line with safety standards.
Health & Safety Compliance:
• Ensure adherence to all health, safety, and environmental policies and procedures.
• Support the Housekeeping Manager in implementing and maintaining sanitation standards in line with industry regulations and hotel policies.
• Report any safety hazards or maintenance issues promptly to the appropriate department.
Administrative Support:
• Assist with administrative duties, such as creating work schedules, tracking labor costs, and preparing housekeeping reports.
• Monitor housekeeping payroll records to ensure accuracy and timeliness.

Qualifications

Experience:

Minimum of 2-3 years of experience in a housekeeping role, preferably in a supervisory or leadership position within a hotel or hospitality environment.
Experience working in a hotel with 200+ guest rooms is preferred.

Skills:
Strong leadership and team management skills with the ability to motivate and mentor staff.
Excellent organizational and time-management skills, with the ability to handle multiple tasks simultaneously.
Detail-oriented with a strong commitment to maintaining high cleanliness standards.
Good communication skills, both verbal and written.
Ability to handle guest complaints or issues in a calm and professional manner.
Knowledge of cleaning products, equipment, and techniques.
Physical Requirements:
Ability to lift up to 25 lbs. and perform physical tasks such as walking, standing, bending, and lifting throughout the shift.
Ability to work in a fast-paced environment while maintaining attention to detail.
Preferred Qualifications:
High school diploma or equivalent; college degree or certification in hospitality management is a plus.
Knowledge of housekeeping software or property management systems (PMS) is a plus.
Bilingual skills are a plus.

Working Conditions:
Must be available to work flexible hours, including weekends, holidays, and evening shifts as needed.
Position may require standing for extended periods and frequent walking, bending, and lifting.

Read the full job description and apply online on the recuiter's web-site

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