WHAT IS THE INDEPENDENT OFFICE OF APPEALS (AP) DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Independent Office of Appeals
Case and Operations Support
Specialized Exam Prog and Ref
Collection Appeals
Examination Appeals
The following are the duties of this position at the full working level:
Holds conferences and negotiates issues with taxpayers/representative to resolve tax disputes in a fair and impartial manner. Taxpayers are often officers of publicly traded companies and representatives are typically from the most prestigious national law and accounting firms.
Advises and coaches team members regarding their team assignments. Provides appropriate and substantive feedback on team assignments to the team member and his/her immediate manager. This feedback is both written and oral; provided on a timely and ongoing basis; addresses the appropriate critical job elements and aspects; and follows guidelines prescribed by the Chief Appeals, the Director, and the Appeals Area Director as to timing, form and content of the feedback.
Communicates and fosters dialogue with peers, customers, and partners. Leads several teams that work cases and coaches individual employees in the accomplishment of team objectives and effective problem solving.
Conditions of Employment
Telework Eligible Positions:
Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program.
Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.
Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).
Employment of any candidate selected for this position may be conditional on classification and/or audit of federal tax returns (may include up to 2 years of returns).
Qualifications
Federal experience is not required. You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE:
GS-07:
You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes:
Experience with business issues & practices, basic accounting principles, and demonstrates knowledge of tax laws and regulations.
EDUCATION:
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
Additional Information
A 1-year probationary period is required.
Tour of Duty:
Day Shift - Start and stop times between 6:
00 a.m. and 6:
00 p.m.
This is a bargaining unit position.
We may select from this announcement or any other source to fill one or more vacancies.
Required Documents
The following documents are required and must be provided with your application:
Online Application - Questionnaire
Education - See Education Section above
High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent).
How to Apply
This Direct Hire Public Notice is to gather applications that may or may not result in a referral or selection. Your application will remain active through the open period of this Public Notice.
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