Income Auditor

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open the door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The core responsibility of the Income Auditor is to check that all charges raised by each department have been posted adequately to guests' accounts or otherwise accounted for, and the correct procedures have been followed.
• What will I be doing?*

As Income Auditor, you will be responsible for performing the following tasks to the highest standards:
• Audit the daily revenue figures, supporting reports and vouchers, and the daily General Cashier's Report.
• Ensure that Daily and Monthly Revenue and Settlement Reconciliation are prepared timely and all revenue is captured and reported.
• Ensure all gifts or entertainment vouchers are controlled as per the policy.
• Review all entertainment dockets and officers' checks, ensuring that all are authorized and signed with the appropriate level of detail.
• Check that complimentary rooms have been appropriately authorized.
• Audit the telephone and internet interface reports ensuring all the respective revenue has been posted.
• Ensure the relevant Front Office and Outlet reports are printed, audited and filed chronologically.
• Verify transactions posted in the daily report, including but not limited to credit cards, city ledger, crew allowances, paid-outs, allowances and rebates, miscellaneous charges, voiding, car park revenues, and room safe keys.
• Prepare rebate and allowance summary and rebate journal.
• Reconcile credit card charges between electronic credit card machine and point of sale system daily.
• Prepare daily revenue report for the Director of Finance / Financial Controller.
• Ensure that all concessionaires' revenue is reconciled and recorded accurately.
• Check the Room Rate Discrepancy Report to ensure that all rate changes, upgrades, etc., have been appropriately authorized.
• Ensure that the Room Status Discrepancy Report is printed twice daily, and any exceptions noted are reported.
• Record cashier overs / under in the relevant reports and follow up with the Outlet Managers or Front Office Manager.
• Follow up on any discrepancies, incomplete work or missing information with the relevant departments.
• Ensure all paid-out vouchers have proper authorization, signatures and backup.
• Follow up with the Revenue / Reservation team to ensure that no-shows are reviewed and charges made accordingly.
• Audit the daily food and beverage report, verifying the cashier's remittance to the General Cashier's Report.
• Ensure that all restaurant and bar checks are appropriately accounted for, and banquets and functions revenues are entered.
• To be fully conversant with the hotel Manual Contingency Plan in case of computer system failure and ensure that all manual procedures are followed and adhered to.
• Ensure accurate and timely data input to the general ledger system.
• Maintain adequate and up-to-date files.
• Conduct audits of monthly house float, petty cash count, and quarterly safety deposit boxes.
• Check and ensure that room variance reports are appropriately kept and interpreted, reporting any unreasonable variance promptly.
• Handle all requests and inquiries in a timely and efficient manner.
• Flexible with working hours, especially at month end.
• Perform any additional tasks assigned to ensure that the department functions smoothly.
• Minimize the risks of accidents and workers compensation costs by ensuring the correct work practices and that the area is safe from hazards.
• What are we looking for?*

An Income Audit serving Hilton Brands is always working on behalf of our Guests and other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• University Degree, preferably in Commerce, Accounting & Management or any other Accounting qualification.
• Previous experience in a managerial, operational accounting role.
• At least 1 year of working experience as Income Auditor Supervisor in the hospitality industry.
• Knowledge of F&B cashiering, front desk cashiering and night audit.
• IT system qualification (Fidelio & Micros）/ training.
• Good communication and analytical skills.
• Possess system skills in OnQ, Micros, and SUN.
• What will it be like to work for Hilton?*

Hilton is the leading global hospitality com