Practice Development Program Manager

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the leading company solely dedicated to skin and advancing the future of dermatology.

We look for people who focus on getting results, embrace learning and bring a positive energy.
They must combine initiative with a sense of teamwork and collaboration.
Above all, they must be passionate about doing something meaningful for consumers, patients and the healthcare professionals we serve every day.
We aim to empower each employee and to promote their personal growth all the while ensuring business needs are met now and into the future.
Across our company, we embrace diversity and respect the dignity, privacy and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world.
With us, you have the ultimate opportunity to gain new and challenging work experiences and create unparalleled, direct impact.
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This position is responsible for executing the agreed 'key account' coverage strategy (numbers & frequency), presenting agreed cycle plans, taking orders, maximizing distribution, and display and educating 'key account personnel' to drive recommendation of the Galderma portfolio with the excellent collaboration with sales and marketing team.

Job Responsibilities:
• Analyze country business opportunities and select the right account to be the key accounts based on solid data- Identify business opportunities, develop sales strategies to achieve sales targets by executing territory business plans effectively- Build strong customer relationship (KOLs and Key users) in the responsible accounts and regularly do quality/quantitative measurement for high account satisfaction level- Manage the performance of key accounts, developing and monitoring annual and medium term budget to ensure it in accordance with guidelines on commercial and marketing strategies- Develop partnership with customer to encourage a win-win relationship which resulting in the achievement of company and the customer category objectives- Cooperate with sales and marketing to formulate key account plan, profile, territory sales target- Develop and coordinate physician training programs and practice enhancement in-services and open houses for Key Account manpower- Provide tailor-made solutions and consulting services to key accounts to increase their productivity and expand their demand for Galderma products- Propose tailored made plan to each key account, to negotiate, align, schedule and implement plan effectively- Set and negotiate trading terms for each account including pricing and discount, quantities for standard product, promotion budget, special offers where appropriate- Work with CET team to ensure number and quality of injection workshop in key account- Implement suitable marketing and promotional programs at account level- Provide guidance to achieve goal to sales representative- Coach selling skill for sales representative together with sales manager and product manager- Visit key account to meet key person and audit sales reputation- Monitor and follow-up key account activities to ensure right time execution- Work closely with distributor to ensure the level of services that is committed with key accounts- Manage sales forecast and expenses to stay within the designation budget- Develop timely and accurate forecasts (volume and spend) for assigned accounts and revise throughout the year- Negotiate yearly trading terms with key accounts in line with annual sales target and spending- Summarize and conclude key account plan at the end of the year to evaluate account situation, growth, achievement and key learning, then indicate what's work and what does not, to create more specific and effective plan for the next year

Job Requirements:
• Degree Qualified in Sales and Marketing- Proven sales and marketing experience with at least 3-5 years experience in Healthcare/Aesthetic/Cosmetics Industry- Experience in key account management of Hospitals and Clinics will be advantageous- Proven track record in building strong relationships with customers