Role Purpose:
• TRIA is the real-time customer alerting platform responsible for delivering service updates on incidents or maintenance impacting Refinitiv products and services, to 46k+ customers 24x7.
Key Responsibilities:
• Design, develop and maintain TRIA services using best practice design and coding methods to produce industry leading systems with exceptionally high availability.
• Produce detailed documentation to enable team understanding and support, installation, and testing both within the development group and by third parties.
Critical Deliverables:
• Responsible for TRIA software development and support adhering to best practice, compliance, and regulation. Focus on delivering high quality products and services that align with business requirements.
Impact:
• Role impacts 46k+ Refinitiv customers and internal users using TRIA services across 1076 products that Service Communication Team support. The role will actively participate in all phases of the project lifecycle from requirements gathering to deployment and support.
Key KPIs:
• Deliver software according to business plan
• Successful project to service transition
• Follow software development best practice and standards
Technical / Job Functional Knowledge:
• Have a solid understanding of OOP programming languages such as C#, Java
• Have a good knowledge at user level on both Unix and Windows systems, knowledge at administrative level is a plus
• Have experience in relational database development using SQL
• Keen in following best practice and Agile methodology
• Know basic script programming and networking
• Willing to learn new technology and programming languages
• Knowledge on following topics is a plus: AWS, Cloud technology, API
Business & Sector Expertise:
• Junior developer role with 0-3 years of experience from any industry, aligned to technical and job functional knowledge requirements
Qualifications & Personal Skills:
• Degree in related field or relevant qualification would be beneficial
• Good English verbal and written communication skills, with ability to communicate technical information to non-technical partners and to listen to identified concerns and adapt accordingly. Able to challenge in discussing solutions.
• Ability to work on your own, self-motivated but happy to be in a collective environment as an integral team member.
• Ability to work well under pressure with good attention to detail and ability to deliver high quality in all aspects of work.
• Problem solver with strong intuition for business and well-versed in current technological trends and business concepts.
• Able to manage multiple allocated tasks. Work and respond rapidly to requirements and requests, managing time to complete assigned work in a timely manner.
• A continuous desire and willingness to learn and develop knowledge and skillset.
• Keeps up to date with the latest industry development and technology innovations.
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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