Application Specialist Salesforce

Tobii Dynavox
SE - Danderyds kommun
January 21, 2025
Engineering

At Tobii, we want to empower businesses and professionals with revolutionary insights into human behavior using the powers of eye tracking and attention computing.
We are already making it, and we want to leverage further.
We need people who are modern product thinkers, have an eye for technology, and are ready to amaze customers.Based at our HQ in Stockholm, our new Application Specialist (Salesforce) serves as the technical owner of our Sales & Marketing application services, with a primary focus on our CRM system, Salesforce.As an Application Specialist (Salesforce), a week could look like this:
Consult business requesters on the best technical solution for their requirements, together with other colleagues at Global IT, considering the bigger picture in the overall system/data landscape and impact on the business.Resolving incidents, service requests, and problems for our business applications as 2nd/3rd level support.Collaboration with the IT Core Infrastructure and IT Operations teams to install, configure, maintain, restore, or upgrade business applications.Prioritize, develop, test, deploy, communicate, and document changes and releases.Ensure that application permissions are set up on a need-to-know/use basis and perform access control reviews.
Ensure that we have the proper licenses for all our users.Support service owners in defining strategies on how to develop our application services further.Occasionally manage projects and support the rest of the IT team by contributing to projects.Work together with software vendors or consultants to resolve incidents or change the applications.Document your business applications, ways of working, and best practices.Develop, coordinate, and conduct education for end users, focusing on how to use our applications.Our humble expectations from you:
Proven experience in Salesforce Sales Cloud and Salesforce Flow.Very good knowledge of business applications and their system architecture (e.g., CRM, ERP, communication & collaboration tools, HR systems), integrations, processes, best practices.Bachelor's degree preferably in Computer Science, Data Science, Business Intelligence, Information Technology, Economics, or similar.Possess good business analysis skills:
identify business requirements, consult stakeholders, and find solutions with them.Have excellent English language skills, verbal and written; able to communicate clearly towards users and colleagues within Global IT.Demonstrate agile way of working and data literacy.Are you our next Tobiian?We are curious about you! Let us know about your background, experiences, and where you're heading.
Due to GDPR, we will only review those applications directed to our career page - so please submit your resume or LinkedIn profile through it!Being a TobiianWe believe in diversity and equal opportunity.
At Tobii, we want you to be yourself and we welcome applicants from all walks of life.
It's all about passion, innovation, and making things real.
Each day is different here at Tobii; hopefully, this is something that motivates you! We want you to be comfortable at work, so come in wearing high heels or flip flops as long as you feel that's who you want to be.
We're looking for a good personal fit and believe that diversity is the spice of life!
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Read the full job description and apply online on the recuiter's web-site

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