Senior Sales Associate

Job Responsibilities:
Customer Service:
Be polite and courteous to customers and handle their complaints with extra care.Collect customer data and provide to direct manager on a monthly basis.Provide appropriate after-sales service to all customers.Provide feedback to line Manager about customer needs.Ensure to keep all promises made to customers.End sales in a way to retain customers.Manage high standards of hygiene.Sales Management:
Achieve sales as per daily, weekly, and monthly targets.Handle more than one customer.Follow the six selling steps.Stock Efficiency:
Ensure stock is displayed on the sales floor according to store standards.Update all the new arrivals, pricing, etc.Assist in accurate stock count and keeping track of all the stock.Handle the product with utmost care, along with the POS (Point Of Sale) and packing material.Stock Replenishment Management.Product Knowledge and Merchandising:
Be aware of product and the brands handled.Communicate products features, advantages, and benefits to all customers.Understand and follow brand concepts.Decorate the windows, shop graphics, and POS materials.Shop Administration:
Follow all the policies and procedures tightly.Ensure safety, security, and cleanliness of the store is given high importance.Handle POS system confidently.Manage cash properly.Implement checklist daily to assure retail atmosphere is excellent as per standard.Candidate Requirements:
Young energetic candidate with good communication skills.Very good English speaking, customer service oriented, creative, smart, presentable.2-3 years in fashion sales experience.Age 21-27 years old, graduate or undergraduate, flexible, humble, good persuader, good negotiation skills, potential, team spirit, and willing to learn continuously.If interested and meeting the above criteria, please send your CV with a recent photo, mentioning the job title in the subject line.About The Company:
Merge is founded in 2003 under Egyptian law, license # 505.
Merge has been performing more than being a recruitment company by providing proactive tailored recruitment solutions that fit all types of organizations.
Our philosophy is that no matter how large or small our client's organization is, our ultimate goal is to exceed our client's expectations in every way possible.Today Merge is proud to be one of the top recruitment companies in Egypt, having successfully executed broad recruitment plans.
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