People & Culture Manager (Saudi Nationals only by law)
Company Description:
Established in 2000 in Turkey, Rixos pioneers the ALL Inclusive, ALL Exclusive concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our People & Culture team working alongside a fantastic team.
What Is In It For You:
Team member benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.
What We Expect Of You:
MAIN DUTIES AND RESPONSIBILITIES:
Treat all guests and team members in a polite and courteous manner at all times.
Give full cooperation to all team members, and assist in a prompt, caring, and helpful manner.
Anticipate team members' needs wherever possible and react to these to enhance team member satisfaction.
Promote a helpful and professional image to the internal and external guests.
Ascertain a high degree of team member satisfaction (to receive zero complaints about your department).
Maintain professional confidentiality and never disclose any confidential information pertaining to the Company.
Strict adherence to legal regulations and work permits regarding foreign expatriate team members.
Conduct job application correspondence and ensure proper answering and filing of all documents, applications, adverts, etc.
Coordinate and initiate yearly performance evaluations at all team member levels.
Manage insurance administration, and notify superior in case of deviation or irregularity.
Provide ongoing information to personnel regarding problems, changes, and other news.
Ensure all necessary hotel licenses are up to date for the smooth functioning of the hotel.
Ensure proper job descriptions are available for all functions, and continuously adapt them in coordination with relevant supervisors to operational requirements.
Manage personnel files based on incoming, hiring, transfer, promotion, resignation, and other modification data.
Ensure proper filing of work procedures and operational rules, adapting them to new situations and requirements whenever necessary.
Oversee recruiting in coordination with the various Department Heads.
Analyze the working atmosphere and discuss possible improvements with the Department Heads and supervisors and submit to GM/HM.
Supervise adherence to remuneration guidelines and discuss any deviations with GM/HM.
Survey remuneration and social benefit policies of other competitors and compare them with our policies, on a yearly basis.
Act as a mentor and counsel team members in personal and professional matters.
Conduct exit interviews with all resigning team members to establish reason patterns for resignation.
Inform personnel and supervisors regarding important events and news from within the hotel operation to avoid misunderstandings and rumors/gossip.
Organize social and leisure activities in coordination with Department Heads for the team members.
Oversee the organization, supervision, and maintenance of team member accommodation, ensuring regular inspections and that pest control, repair, and improvement work is carried out.
Maintain good coordination and information with the Director of Finance for payroll and other finance-related matters.
Prepare monthly reports as per requirements.
Maintain a monthly overview of the vacation and public holiday balance of all team members and deliver a monthly consolidated summary to the relevant supervisors.
Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
Comply with the hotel's legal requirements for fire, bomb threats, and Health & Safety.
Attend all training sessions as required.
Coordinate with the hotel's travel agency to arrange for air tickets (arrivals, repatriation, vacations, business trips).
Ensure that airport pickups and accommodation for all new arrivals have been arranged.
Efficiently manage the indirect reports.
Operate an efficient and accurate administration process in order to meet statutory, legal, and internal requirements (internal and external audits).
Ensure team member handbooks are distributed to all team members.
Arrange team member's Identity card upon completion of Visa formalities.
Arrange Name Tags for team members and outsourced team members.
Ensure HRMS is up to date with all relevant team member information.
Manage departmental time sheets.
Ensure effective communication internally and externally.
Assist the recruitment & retention officer, the team member benefits and relations officer, the PRO, and the visa coordinator with administrative requirements for the smooth functioning of the department.
Attend meetings and draft minutes of meetings to be circulated.
Assume responsibility of Duty Manager when scheduled to do so.
Carry out any reasonable duties as requested by a Director of P&C and GM/HM.
Other duties as assigned by the Director of P&C and GM/HM.
Qualifications:
Bachelor's Degree in HR or Business Management
Minimum 1 year in a similar role
Excellent coordination and multi-tasking ability, strong interpersonal and analytical skills, ability to work under pressure and respond to tight deadlines.#
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