Consulting, F&A – ALMV Facility Management Consulting – Senior Manager

Business Unit Description

Why PwC
PwC is a global professional services firm that provides a range of Finance & Accounting consulting services to clients in various industries. Some of the F&A consulting services that PwC offers include Accounting Advisory, Finance Transformation, Economics & Sustainability, Asset Lifecycle Management and Valuation (ALMV) which include the full spectrum of Facility Management consultancy services, Government Reporting, and Shift SAP. The services that PwC provides are designed to help clients improve their financial performance, manage risk, and meet regulatory requirements.

Job Summary

OU Description
Within our ALMV practice, we focus on asset-intensive organizations, improvement of asset & facility performance and cost reduction are critical challenges we address. We help our clients improve the management of their assets & facilities covering management, financial, and technical elements through different stages of the asset lifecycle, which include the end-to-end processes of planning, designing, procuring, constructing, implementing, commissioning, operating and maintenance and asset disposal, decommissioning or repurposing.

Roles & Responsibilities

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC professional skills and responsibilities for this management level include but are not limited to:

Lead assets and facilities lifecycle management initiatives, integrating operational strategies to maximize performance and value.
Collaborate with clients to understand their challenges, providing advisory services that enhance facilities management practices and drive operational efficiency.
Conduct comprehensive assessments of FM processes, identifying areas for improvement and recommending innovative solutions.
Serve as a subject matter expert on facilities operations and maintenance, offering strategic advice and insights to clients and internal teams.
Mentor and develop junior staff, aligning their growth with the organization's objectives and professional standards.
Stay updated on industry trends and integrate best practices and new technologies into FM consulting services.
Build and maintain strong client relationships, acting as a trusted advisor in FM consulting and driving client satisfaction and account growth.
Lead and manage FM consultancy projects, ensuring project delivery meets client expectations and managing key project stakeholders.
Support business development activities, including creating proposals, building client relationships, and identifying new opportunities.
Provide technical expertise in FM operational transformation, system integrations, organizational modeling, and service performance management.

Additional Responsibilities

Conduct financial modeling, OPEX budgeting, and lifecycle cost analysis for asset management and facilities operations.
Lead tender management processes, including developing FM service contracts, vendor selection, and contract performance management.
Perform service audits, condition surveys, and benchmarking to assess and enhance the performance of FM services.
Navigate the complexities of working with cross-border teams and engagements, ensuring seamless collaboration and delivery.
Maintain high ethical standards and uphold the organization's code of conduct in all client and team interactions.
Proactively anticipate stakeholder needs, providing solutions that address client challenges even before they arise.

Technical Competencies

Lead operational transformation and optimization initiatives, improving FM processes and aligning with business objectives.
Manage operational readiness and asset transition projects, ensuring seamless handover and continuity in FM operations.
Oversee FM system integrations, including CAFM, CMMS, and EAM systems, to enhance data-driven decision-making.
Design FM organizational models and implement change management strategies to support organizational growth and scalability.
Develop FM operational strategies, long-term asset management plans, and service level agreements (SLAs) for optimized service delivery.
Create service specifications and performance management frameworks, setting KPIs and driving continuous improvement.
Manage tender processes for FM contracts, including vendor selection and contract performance oversight.
Conduct service audits, condition surveys, and benchmarking to assess current FM practices and recommend enhancements.
Perform lifecycle costing, OPEX budgeting, and financial modeling to optimize asset management and facilities operations.
Conduct criticality and failure modes assessments to prioritize maintenance and reduce operational risks.
Ensure compliance with industry standards such as ISO 41001, ISO 55000, SFG20, and EXPRO, integrating best practices into operations.
Utilize digital tools and data analytics (Alteryx, Power BI) for FM performance assessments and operational insights.

Other Skills

Integrate sustainability and risk management practices into FM strategies, driving energy efficiency and operational resilience.
Strong organizational skills with the ability to manage tight deadlines.
Collaborative mindset and the ability to mentor and develop resources.
Strong proficiency in digital tools such as MS Excel, PowerPoint, Visio, and Project.

Educational Qualifications & Certifications

Education:

Bachelor's or Master's degree in relevant fields such as Engineering, Facility Management, Architecture, or equivalent vocational experience in Facilities Management Consultancy.
Professional certifications such as Facility Management Professional (FMP) or relevant qualifications in ISO 41000 (Facilities Management) and ISO 15686 (Building Lifecycle Management).
Additional certifications in Asset Management (e.g., IAM, IFMA) and Project Management (e.g., PMP, Prince2) are highly desirable.

Experience:

10 years of relevant experience in asset and facility management consulting/advisory services.
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