Key ResponsibilitiesData Entry:
Accurately input and update information in databases and management systems while ensuring data integrity and confidentiality.Debt Collection:
Proactively contact clients through phone calls emails or inperson visits to collect overdue payments and assist in resolving payment issues.Record Keeping:
Maintain comprehensive and accurate records of all collection activities updating client accounts to reflect current statuses.Verification:
Identify and rectify data discrepancies to uphold the highest standards of data accuracy.Negotiation:
Effectively negotiate payment plans with clients facing financial difficulties fostering mutually beneficial arrangements.Reporting:
Prepare and present regular reports detailing collection progress outstanding debts and data integrity metrics for management review.Customer Service:
Provide exceptional support by addressing client inquiries and concerns related to their accounts and payment statuses.Compliance:
Ensure adherence to all relevant laws and company policies during collection activities.Collaboration:
Work collaboratively with crossfunctional teams including sales and customer service to resolve paymentrelated issues and enhance client satisfaction.QualificationsBachelors degree or diploma in Accounting Finance or a related field.Proficiency in Microsoft Office Suite and data management software.Strong attention to detail and exceptional organizational skills.Excellent communication and negotiation skills with a customerfocused approach.Ability to work independently and as part of a team in a fastpaced environment.Thank you for your interest in joining BAAN Holding family.
We look forward to reviewing your application.
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