Billing & Credit Control Analyst

TAM is a Saudi publicly listed company, specialized in digital solutions and advisory services for public and private sector clients, leading sustainable public transformation from strategy to execution.
For over a decade, TAM has been the partner of choice for 50+ government entities.
Our agility, expertise, and holistic approach have helped smoothen the processes and paths of Saudi public impact initiatives operating under the Vision 2030 umbrella.The Billing & Credit Control Analyst is responsible for ensuring accurate and timely revenue reporting, managing the invoicing and credit control processes, and minimizing financial risks associated with outstanding payments.
This role requires experience with Etimad portal and collaboration with the Business Development team to streamline credit management and collection activities.Key Responsibilities:
• Etimad Experience is a must in this role.Billing Management:
• Prepare and issue accurate invoices in a timely manner in compliance with ZATCA E-Invoice requirements.- Submit issued invoice to the client's portal (Etimad, SAP, etc.).- Review and reconcile billing discrepancies.- Maintain billing records and update financial databases.Payment Processing:
• Record and process incoming payments from various sources (checks, electronic payments, etc.).- Allocate payments accurately to customer accounts.Credit Control:
• Monitor customer accounts and manage credit limits.- Conduct credit assessments and analysis on new and existing customers.- Communicate with customers regarding outstanding balances and payment terms.Collections:
• Follow up on overdue accounts via phone, email, and letters.- Negotiate payment plans when necessary.- Document all interactions with clients regarding collections.Reporting:
• Prepare regular reports on billing and collections activities.- Analyze trends in accounts receivable and recommend improvements.- Assist in the preparation of financial forecasts and budgets.- Collect balance confirmations from clients in a timely manner, especially during year-end.Customer Service:
• Address customer inquiries regarding billing and payments.- Prepare and send statements of account to clients.- Collaborate with other departments to resolve issues affecting billing or credit.Compliance:
• Ensure compliance with company policies and relevant regulations.- Assist with audits and provide necessary documentation.Minimum Requirements:
Bachelor's degree in Accounting, Finance, or a related field.Valid SOCPA membership.1-2 years of experience in a billing or credit control role, preferably with Etimad system experience.Strong understanding of revenue recognition principles and credit management best practices.Proficient in using ERP systems and financial reporting tools.Excellent communication and interpersonal skills to liaise with customers and cross-functional teams.Proficiency in both Arabic and English (spoken and written).Analytical and problem-solving skills to identify and address credit risks and collection issues.Attention to detail and ability to maintain accurate financial records.Knowledge of relevant financial regulations and accounting standards.
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