IT Services Engineer

Join the SMART Technology Solutions Crew!At Smart Technology Solutions, we're not just offering a job - we're offering a journey of learning, growth, and fun! With HQ in Jeddah and branches in Riyadh and Africa, we support businesses across the MENA region with cutting-edge IT solutions.
Most of our leaders started as juniors, so get ready for a workplace that prioritizes growth, innovation, and great coffee!If you're passionate about IT infrastructure, love solving technical puzzles, and enjoy delivering WOW service to clients, this is your moment to shine!What's in Store for You?Manage email environments like a pro:
user setup, configurations, and troubleshooting.Implement and maintain top-notch security protocols to protect data and ensure compliance.Configure, deploy, and secure devices using Microsoft Intune.Ensure endpoints stay compliant with company standards.Configure and manage FortiGate and Sophos firewalls to keep networks safe.Conduct regular audits to address vulnerabilities.Manage domain controllers, Active Directory, and file-sharing services.Keep servers updated and performing like rockstars.Configure and maintain advanced network and wireless solutions.Troubleshoot connectivity issues like a pro.Set up, troubleshoot, and support VoIP systems to ensure crystal-clear communication.Work with VoIP providers to deliver top-notch solutions.Qualifications You'll Bring to the Table:
Experience:
4+ years in IT infrastructure, preferably within an MSP environment.Skills That Shine:
Strong knowledge of Microsoft 365, Intune, and Active Directory.Expertise in FortiGate and Sophos firewalls.Proficient in server and network management.Familiarity with VoIP systems and protocols.Certificates (Pick 2 or more!):
Microsoft Endpoint Administrator, Microsoft 365 Administrator, Microsoft Azure Administrator, or MCSE 2016.What's Special About SMART?Respect for Islamic Values & Culture:
We foster a respectful and inclusive environment where everyone thrives.Diversity & Innovation:
Your unique perspective is celebrated here!Team Spirit:
Collaboration and harmony drive our success.Perks & Benefits You'll Love:
Cool Workspaces:
Enjoy inspiring offices with a stocked kitchen and collaborative vibes.Continuous Learning:
Annual education budget + Udemy Business access for nonstop growth!Flexibility:
3 days of Work from Home per month.Day 1 Equipment:
Everything you need to hit the ground running!Ready to Join the SMART Crew?We're as diverse as an Eid celebration! If you're ready to take your IT skills to the next level and grow with a passionate team, apply today, and let's create a smarter, more exciting digital world together!ResponsibilitiesLead the entire sales cycle.Achieve monthly sales objectives.Qualify the customer needs.Negotiate and contract.Master demos of our software.Must HaveBachelor Degree or Higher.Passion for software products.Highly creative and autonomous.Valid work permit for Belgium.Nice to haveExperience in writing online content.Additional languages.Strong analytical skills.What's great in the job?Great team of smart people, in a friendly and open culture.No dumb managers, no stupid tools to use, no rigid working hours.No waste of time in enterprise processes, real responsibilities and autonomy.Expand your knowledge of various business industries.Create content that will help our users on a daily basis.Real responsibilities and challenges in a fast evolving company.A full-time position with an attractive salary package.Trainings12 days / year, including 6 of your choice.Sport ActivityPlay any sport with colleagues, the bill is covered.
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