Vos responsabilités et votre impact en tant que Conseiller en Service Client seront les suivants :
Un niveau de français natif et au moins un niveau B2 en anglais
Connaissance de la valeur et de l'impact qu'une bonne expérience client peut créer
Être un auditeur attentif, à l'aise et habile dans la communication avec les gens
Avoir une volonté d'excellence et de professionnalisme
Être un véritable joueur d'équipe et engagé dans votre travail
Excitation pour la communication interculturelle et le mode de vie d'expatrié
Vivre à Lisbonne ou être prêt à déménager pour une carrière internationale et une expérience de vie
Avoir un permis de travail portugais valide (obligatoire)
Qu'y a-t-il pour vous ?
Type de contrat : un contrat à durée déterminée à long terme, renouvelable chaque année Horaires de travail : temps plein (40h/semaine) Du lundi au vendredi, disponibilité pour travailler entre 7h et 22h, 8 heures par jour (plus une heure pour le déjeuner/dîner), sur un horaire rotatif Conditions salariales (*) - 2 options :
Incluant un logement gratuit (appartement partagé, toutes charges comprises) : 990€ brut/mois
Excluant le logement : 1080€ brut/mois (*) Compensation pendant la période de formation en cas de réussite (de 1 à 4 semaines) : 50% de votre salaire horaire (impôts réduits)
Pour les candidats internationaux :
Remboursement de vos frais de vol initiaux après 9 mois
Accueil à l'aéroport
Billet d'avion aller-retour annuel vers votre pays d'origine (dans l'UE)
Aide pour les démarches administratives, l'ouverture de compte bancaire, etc., à votre arrivée
Cours de portugais gratuits, cours de cuisine, activités sportives et événements sociaux organisés par l'entreprise
De réelles opportunités de carrière dans différents domaines professionnels
À quoi devez-vous vous attendre en vivant à Lisbonne ?
Une vue colorée de la ville et une riche histoire culturelle
Avantages de vivre dans une capitale européenne avec un budget
Délicieuse cuisine portugaise et célèbre culture des cafés
Des gens amicaux, une bonne ambiance et une vie urbaine insouciante
Un climat chaud toute l'année et une vie de plage ensoleillée à côté de l'Atlantique
Une grande communauté locale anglophone et un environnement international
Votre future entreprise :
Située à Lisbonne, vous trouverez une entreprise qui s'occupe de vous, de votre développement professionnel, de vos compétences linguistiques, de votre logement et de votre intégration sociale. Votre futur employeur potentiel est une organisation multinationale reconnue comme l'une des meilleures entreprises de solutions de vente et de service client dans le monde. Êtes-vous prêt à apporter une valeur ajoutée à leur équipe internationale comprenant des talents de plus de 80 nationalités du monde entier ? Parce qu'ils vous cherchent !
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