Sou uma empresa:
The Independente Hostel & SuitesData de início de funções:
Janeiro de 2025 Reporta ao Director Geral de Operações Descrição do cargo:
É responsável pela supervisão de todas as operações de limpeza do hotel, com foco na gestão da equipa, controlo de stock de materiais e manutenção dos padrões de higiene e segurança de maneira a garantir o conforto dos hóspedes.
Principais Responsabilidades:
Definição e asseguramento do cumprimento dos procedimentos de Housekeeping e lavandaria.
Coordena a equipa de limpeza, incluindo a sua formação, para garantir altos níveis de higiene e adesão a processos internos.
Monitorização de comentários on-line dos hóspedes com o intuito de manter a avaliação da limpeza acima da média.
Reporta diariamente o estado dos quartos e resolve ocorrências.
Controla o estoque de produtos e o funcionamento dos equipamentos.
Assume funções como Duty Manager, em turnos designados, assume a supervisão geral das operações, sendo o ponto de contato para emergências e imprevistos, e assegura a segurança e o bem-estar de hóspedes e funcionários.
Realiza inspeções regulares para verificar a conformidade nos protocolos de segurança e limpeza, além de garantir que a equipa segue as normas de higiene pessoal e fardamento.
Supervisiona com especial atenção ao serviço nos quartos VIP com o efeito de assegurar a satisfação de hóspedes especiais.
Efetua um controlo dos custos, horários e participa em reuniões das chefias, compartilha informações e recomendações de melhoria contínua.
Requisitos:
Qualificações:
Formação em gestão higiénica.
Experiência:
No mínimo 3 anos como Housekeeping Manager.
Perfil Pessoal:
Proatividade, resolução de problemas, autonomia, trabalho em equipa e compromisso com a excelência.
Oferecemos:
Desenvolvimento profissional.
Ambiente colaborativo.
Refeições fornecidas durante o trabalho.
Descontos em produtos e serviços da empresa.
Requisitos :
Receive real-time job alerts and never miss the right job again
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