Process Analyst Manager

Professional area:
Information TechnologyContract type:
PermanentProfessional level:
ExperiencedLocation:
Warsaw, PL, 00000At JTI, we celebrate differences, and everyone truly belongs.
46,000 people from all over the world are continuously building their unique success story with us.
83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.The position exists to provide consulting expertise in the area of People & Culture process & solution design (SAP HCM, SuccessFactors, others as required) throughout all of the People & Culture processes in order to support the development and maintenance of the People & Culture Technology Strategy, implementation of People & Culture Technology portfolio (including major projects, initiatives & enhancements), as well as provide advice on any ad hoc business requirements for People & Culture.
To achieve this, you will need to keep up-to-date with JTI People & Culture technology solutions, (primarily SuccessFactors & SAP HCM), industry best practices & vendor landscape.Main areas of responsibilities:
Major Enhancements / projectsFunctional process design and documentationSystem configuration or management of 3rd party partner system configuration (including config documentation maintenance)Writing and execution of test scriptsData preparation & migration activitiesTraining preparation & executionOperationsOwnership of the application support requests coming from the Global Service Desk (GSD), providing application support for both Production and Development with a focus on critical/complex incidents & significant change/service requestsInvestigating for the solution by searching in the internal solutions database, searching for SAP notes if applicable, consulting with relevant experts, testing implemented technical application notes, communicating with, requesting, and monitoring remote access by the application vendor's technical support teamProject Management (if applicable)Manage significant changes in the People & Culture Technology Portfolio (where required) following Project Management best practicesService DeliveryService Delivery responsibilities span across vendor selection and managementKnowledge Management / Solution DocumentationMaintain up-to-date appropriate documentation in the scope of responsibility ensuring alignment and sign-off with all stakeholders (technology and business)Legal & Data ComplianceEnsure a consistent application of computer controls that support financial audit requirements, for example, fulfill legislative archiving requirements of corporate data.Ensure complete information security assessments are executed where requiredRequirements:
University degree or equivalent3-5 years of working experience as a functional consultant or business process owner with SAP HCM, SuccessFactors, or other People & Culture Global SolutionsHands-on experience in Global Processes Design, Analysis and optimizationStrong relationship-building skills in a global multicultural environmentGood knowledge of People & Culture business processesBusiness process design and architecture in terms of moderating and charting improvements in current and future business processes (Business process management)Good knowledge of IT processes (including Incident/problem/change management)SuccessFactors Administration & / or SAP HCM configuration experienceSAP HR Certification or SuccessFactors (SFX) accredited - preferableWhat to expect:
Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy.
For more details on local policies, speak with the Talent Advisor.If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp.
z o.o.
with headquarters in Warsaw.
Your data will be processed only to support the recruitment process in which you participate.Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure:
Phone screening with TA > Assessment tests > Interviews > Offer.
Each step is eliminatory and may vary by role type.At JTI, we strive to create a diverse and inclusive work environment.
As an equal-opportunity employer, we welcome applicants from all backgrounds.
We are committed to providing reasonable adjustments to applicants with special needs.
If you require any accommodations, please let the Talent Advisor know during the selection process.
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