An online platform that connects people and gives them the opportunity to communicate via live steam.
The platform combines the highest-quality live video streaming and messaging, user-generated content such as games and music, and a digital economy to support it all.At Tango, we work hard to achieve our goal to become the #1 app for livestream content.
If you are an overachiever and eager to succeed, help us continue to grow and redefine the exciting Live Streaming space.Tango is a fully transparent and profitable company with offices around the world!What you'll do:
You'll proactively work with L1 customer support in order to define ongoing issues severity in terms of user experience impact, prevalence and damage to the company's economyYou will diagnose, troubleshoot and mitigate issues in production systems by exploring source code, databases, logs, and traces in order to prevent or resolve ASAP the major production incidents.
Being equipped with comprehensive monitoring solutions you will react early and prevent incidents from ever happeningYou'll organize, update and expand the existing Runbook libraryYou'll analyze systems' observability, maintainability reliability and time to restore and drive improvements backlogYou will lead the incident management and incident review processesYou will address the incidents to the responsible teams and effectively communicate in order to resolve the problem as soon as possibleWhat skills and experience are required for this job:
3+ years in an application monitoring/support roleIntermediate level of English, Good oral and written communication skills, and ability to address the issue effectively.
Excellent time management and organisational skills, and ability to handle multiple concurrent tasks and projects and follow the instructionsAvailability for night shiftsExperience working with service-based application Would be a plus:
Production support experience in public cloud environments (GCP, AWS, Azure)Experience with Prometheus, Grafana monitoring and integrations with Slack/PagerDutyExperience with Kubernetes, Terraform, Ansible1+ years of Linux administration experience or strong desire to gain oneGood communication, project management and problem-solving skillsWhat we offer:
Stock options grant (we're a Silicon Valley Company)Medical insurance for you and 75% off for your relativesFree lunches and dinnersParkingPolish and English classesMultisport cardCheerful team spirit and fun office atmosphere
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