Game Delivery Specialist

Join Aristocrat in Bringing Joy to Life Through the Power of Play.
Be part of our growing global team where people come first because they fuel our success.
Here, it's All About the Player and we create a world of its own for everyone, everywhere with premium casino and world-class digital and mobile products.
Our value of Good Business, Good Citizen ensures that corporate growth and responsible gameplay go hand in hand to help our industry remain sustainable.
Aristocrat offers a highly diverse, inclusive, and equitable culture as well as the professional tools and resources to ensure your Talent is Unleashed.
We achieve success through Collective Brilliance.
Individually, we are great, but together, we are unstoppable.
Aristocrat enhances the player experience-and careers-with opportunities featuring meaningful challenges, strong advancement potential, and global exposure.
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Aristocrat InteractiveThe Games Delivery Specialist is responsible for ensuring customer-specific game adaptations are efficiently communicated, documented, and executed within an iLottery gaming studio.
This role acts as the bridge between Customer Success Managers (CSMs) and the delivery team, translating game specifications into actionable user stories to drive successful game deliveries that meet customer expectations.
What You'll Do Customer Requirements AnalysisPartner with Customer Success Managers to gather and understand detailed game specifications for each customer.Ensure clear communication to address specification updates or clarifications promptly.User Story CreationConvert customer-specific game requirements into detailed, actionable user stories using Agile methodologies.Define and document clear acceptance criteria to align with customer expectations and internal standards.Collaboration with the Delivery TeamWork closely with developers, QA specialists, and designers to ensure user stories are accurately implemented.Act as the primary contact for clarifications and follow-ups during the development lifecycle.Documentation and TrackingMaintain detailed and organized documentation of all game specifications and corresponding user stories.Monitor the progress of user stories to ensure timely and accurate delivery to customers.Quality Assurance SupportCollaborate with QA teams to validate that the delivered games meet the outlined customer requirements.Assist in identifying and resolving any gaps or issues in the final product.Process ImprovementProactively suggest and implement enhancements to the processes for capturing customer requirements and developing user stories.Contribute to improving overall efficiency and collaboration between CSMs, delivery teams, and other stakeholders.
What We're Looking For 1 year in a related role, such as Product Owner, Delivery Specialist, or Business Analyst in the gaming, software, or iLottery industry.Agile development experience is highly preferredStrong analytical and organizational skills with a detail-oriented mindset.Exceptional communication and interpersonal abilities for cross-functional collaboration.Proficiency in project management tools like Jira, Trello, or similar platforms for managing user stories and tracking progress.Ability to manage multiple tasks and deadlines effectively in a dynamic environment.Bachelor's degree in Business, Computer Science, or a related field (or equivalent experience).
Company Summary Please note that recruitment and work assignments will be handled by Aristocrat, however, this role will be hired through our trusted third-party Professional Employer Organization (PEO).
The PEO will handle payroll, benefits, and HR administration, ensuring a seamless employment experience.
Aristocrat Interactive Aristocrat Interactive is Aristocrat Leisure Limited's (ASX:
ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.
The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).
About Aristocrat Aristocrat Leisure Limited (ASX:
ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day.
Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), mobile games publishing (Pixel United) and regulated online real money (Aristocrat Interactive).
Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play .
Our Values All about the PlayerTalent UnleashedCollective BrillianceGood Business Good Citizen Travel Expectations None