Senior Solution Engineer

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center.
We are committed to making Heineken the most connected brewery.
That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture.
By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!Would you like to meet the Team, see our office and much more? Visit our website:
HeinekenAs the Senior Solution Engineer in the Global deployment team, you will be a business-facing individual responsible for the technical configuration of specific business processes of our OpCo's across a variety of technologies.
You will ensure on-time delivery of agreed scope and functionality with the Deployment Lead, for our OpCo's to better serve their customers.
You will also be a technical SME to junior team members and business counterparts to drive a successful outcome.Responsibilities:
Technical Activities:
Customizing and configuring software applications or systems to meet the agreed scope; developing and maintaining configuration rules and logic based on business requirements and industry best practices; conducting thorough testing and validation of configured solutions to ensure accuracy and functionality; providing technical support and troubleshooting assistance during all stages of the deployment project.Documentation and Knowledge Transfer:
Contributing to documenting configuration processes, guidelines, and best practices for future reference; ensuring proper knowledge transfer to service delivery and OpCo teams.Collaboration:
Collaborating with the Deployment Lead to ensure appropriate deployment processes are in place and followed; working with cross-functional teams to gather requirements and specifications for product configurations.Learning and Coaching:
Staying updated on emerging technologies and trends in key technologies in our landscape to onboard and mentor colleagues in regular solution engineer positions.Requirements:
8+ years of working experience in a similar position deploying software into large multinationals.At least 4-7 years of experience working with many of the technologies mentioned below.Experience collaborating with cross-functional teams and senior business stakeholders to ensure successful delivery.Strong understanding of configuration management principles and practices.Strong communication skills with the ability to effectively interact with stakeholders at all levels.Ability to learn new technologies quickly.Ability to multitask.Experience with distributed systems and microservices architecture.Experience with Jira.Good to know many of the following:
Microsoft Dynamics 365 (CE or F&O or Contact Centre)GraphQL / ApolloLoyalty Solutions (i.e.
Epsilon)Payment platforms (i.e.
process out)CTI Solutions (i.e.
Genesys)SAPMiddleware solutions (i.e.
Boomi or MuleSoft)Offered:
Hybrid ways of working.Private medical healthcare.Attractive performance bonus.Sodexo pre-paid card.Life insurance.Employee referral program.Wide range of trainings.Local and global job opportunities within HEINEKEN.Parking space.Open bar once a week.We are an ACCA Approved Employer.Benefits:
Sharing the costs of sports activities.Private medical care.Life insurance.Remote work opportunities.Corporate sports team.Parking space for employees.Pre-paid cards.Employee referral program.Charity initiatives.Flexible work from home scheme after pandemic/lockdown.Open bar on Fridays.Firma:
HEINEKEN Global Shared ServicesDodano:
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2025Praca na stanowisku - aktualna
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