Medical Records Clerk

Canterbury District Health Board
NZ - West Coast - Greymouth
January 8, 2025

TeNikau Hospital and Integrated Family Health Centre, Greymouth, West Coast
0.5 FTE - 20 hours per week, Monday to Friday
Available to work full time to cover other staff member's annual leave.
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
About you
We are seeking a Medical Records Clerk to join our team in the Medical Records Department. This position plays a vital role in managing medical documentation and ensuring efficient communication between patients, families, police, case managers, and internal departments.
Key Responsibilities
Patient and External Communication: Liaise with patients, families, police, and case managers in person or by phone to explain processes and connect them with the appropriate departments.
Address inquiries from other departments to resolve issues.

Medical Records Management: Copy and prepare medical records for outside agencies, patients, and families, following correct procedures under the Official Information Act.
Redact sensitive or third-party information and ensure records are sent to the correct address/email promptly.
Respond to Child Protection and police inquiries within specified timeframes.

Information Sharing: Send information to other hospitals, including clinic letters, diagnostic reports, and discharge summaries.
Process ACC requests, documenting information sent and ensuring agencies are charged appropriately.

Clinic and Admissions Preparation: Assemble and manage patient files for outpatient clinics and surgical admissions.
Print labels, ensure correct paperwork, and track patient notes.
Update surgical and clinic lists daily.

Data Entry and System Updates: Register patients, scan documents into the Health Care System (HCS), and ensure accurate record-keeping.
Deactivate records for deceased patients and manage notes per guidelines.

Skills and Experience Required
Strong keyboard and computer skills.
Team player with excellent communication and interpersonal skills.
Understanding of the Privacy Act and commitment to confidentiality.
Strong organizational abilities and attention to detail.
Ability to work independently, prioritize tasks, and meet deadlines.
Cultural sensitivity and an understanding of the principles of the Treaty of Waitangi.
How to Apply
To view the position description and/or apply for the role please click 'apply now.' All applications must be submitted through our online careers. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz.
Please note, we will be reviewing applications when received and may proceed with the recruitment process before the closing date of this advert.
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Read the full job description and apply online on the recuiter's web-site

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