Workshop Supervisor

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Business Unit:
Cubic Transportation Systems Company Details:
When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation.
Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD).
Explore more on Cubic.com.
Job Details:
Job Summary:
Supervises and coordinates Repair Center Technicians through the evaluation and repair activities of equipment being returned from customers and field sites.
Monitors and reports department performance metrics and ensures alignment to Cubic's KPIs.
Routinely makes decisions pertaining to everyday operational processes and staff in the depot repair area.
This position typically works under general supervision and direction.
Incumbents of this position will regularly exercise discretionary and substantial decision-making authority pertaining to supervisory organisation and quality of Cubic products.
Essential Job Duties and Responsibilities:

Analyses repair center workload requirements and proposes staffing modifications to upper management as necessary
Analyses and prioritises repair center work flow to meet dynamic throughput requirements
Sets and adjusts employee work hours, including approving leave requests
Ensures depot repair activities are performed in accordance with existing department processes, procedures and standards
Evaluates and monitors repair center staff performance, providing training and mentoring as appropriate.
Actions include informal and formal performance management
Monitors and reports repair activities to meet department performance goals and quality standards
Provides quarterly reports on workshop performance according to SLAs
Works closely with Cubic engineering groups to review and requisition tools, fixtures and test equipment
Provides logistics support between field sites, appropriate company departments, and the customer(s)
Works with other departments including Procurement and Engineering to resolve material requirement or shortages issues
Interfaces with customers and other Cubic functional departments to perform/resolve product failure analysis
Defines and leads repair center equipment monitoring efforts to ensure compliancy to Cubic's and equipment manufacturer's calibration, performance and quality standards
Leads, participates, and/or assists with repair center training events
Participates in various department audit events
General Duties and Responsibilities:

Comply with Cubic's Quality Management System
Comply with Cubic Occupational Health, Safety and Environment policies and procedures
Comply with security in accordance with established policies and procedures of the organisations
Comply with Cubic Human Resources Procedures
Other duties as requested
Minimum Job Requirements:

Qualifications:

Qualifications in conducting maintenance planning activities
Holder of a Construction White Card (desirable)
Relevant tertiary qualifications to the role
Skills/Experience/Knowledge:

Minimum 5 years experience in a high tempo workshop environment
Previous supervisory experience
Must have an understanding of troubleshooting and root cause analysis methodologies with familiarity of electromechanical principles/components and electrical inspection equipment, as well as communications equipment
Ability to motivate and upskill others in knowledge of practices and systems
Personal Qualities:

Ability to lead a high performing team, ensuring work is well planned and organised to meet assigned KPIs
Ability to travel as required
Excellent interpersonal skills
Excellent written and verbal communication skills
High levels of customer support and service delivery
Ability to work in a high volume environment whilst maintaining delivery and a high standard of service
Condition of Employment:

Successful outcome of a National Police Check
The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements.
Duties, responsibilities and requirements may change over time and according to business need.
Worker Type:
Employee
About Us Cubic creates and delivers technology solutions in transportation that make people's lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation.
Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners.
CTS is an industry-leading integrator of payment and information solutions and related services for intelligent travel applications.
CTS delivers integrated systems for transportation and traffic management, delivering tools for travelers to choose the smartest and easiest way to travel and pay for their journeys, and enabling transportation authorities and agencies to manage demand across the entire transportation network.
Cubic Defense provides networked Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) solutions, and live, virtual, constructive and game-based training solutions for both U.S.
and Allied Forces.
These mission-inspired capabilities enable assured multi-domain access; converged digital intelligence; and superior readiness for defense, intelligence, security and commercial missions.
Cubic is proud to have a presence in over 60 countries and employ over 5,000 people worldwide.
We are committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity/Affirmative Action-Employer.
We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, or national origin, military or veteran status, and any other basis protected by applicable law.
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