Banquets / Events Manager

Company Description
Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ***/
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This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark.


SUMMARY
To assist the Director of Food and Beverage in ensuring Events services exceed Accor and Fairmont Breakers standards. The Events Manager is responsible for elevating guest experience and colleague satisfaction. They also oversee the Events team and the daily floor operations as it relates to events. The Events Manager must be flexible with the type of work needed to be done as well as hours worked including, but not limited to, mornings, nights, weekends and holidays. It is a position centered around guests' needs.
ESSENTIAL DUTIES AND RESPONSIBILITES include, but are not limited to the following:
Consistently offer professional, friendly and engaging service
Outgoing and engaging personality (outstanding interpersonal skills), working knowledge of food and beverage, working knowledge of catered events - on and off property
Lead and manage the Banquets/Events team
Administrative duties, such as inventories, ordering, Event Order updates and Event Order meetings, processing Events checks, room set-up, room break-down, Event space and equipment maintenance
Leadership duties such scheduling, staffing, hiring and selecting talent, coaching and counseling, training, conducting performance reviews, and participating in corrective actions including terminations
Perform all payroll duties for the department and distribution of gratuities
Clearly and professionally communicate, both verbally and in writing, with clients, vendors, colleagues, and with other hotel departments
Make management decisions in the best interest of hotel and the guest
Review and maintain high quality of set-up, service and follow-up for events. Own and follow up on requests from clients and colleagues
Lead Events team members to abide by Accor and Fairmont Breakers service standards
Assist in leading the culinary and stewarding personnel during the work functions
Train team members in Accor and Fairmont Breakers service standards
Support the F&B Director in all aspects of operations and team direction
Entertain client concerns and offer timely resolution
Manage labor to Fairmont Breakers Standards
Build and maintain extraordinary Guest Service Standards
Review all information pertinent to events, ensuring accuracy in form and execution
Run the floor and multiple events simultaneously
Knowledgeable and functional in all roles that report to the position
Maintain regular and predictable attendance
Other duties as assigned
SUPERVISORY RESPONSIBILITIES
Oversee all Events staff member
Work with colleague schedules to optimize productivity and coverage: ensuring actual coverage meets guest service standards and business demand
Run a profitable shift by managing labor
Ensure accuracy and availability of all inventories
Simultaneously manage daily work and event timelines

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Well-developed and rounded general management skills with an emphasis in Food and Beverage operations management
Previous Events experience, with a minimum one year in a leadership role
Previous experience in union environment
Efficient and effective operational skills
Strong cross-functional team player
Responsive, with a sense of urgency
Consistent follow through
Possess a focus on guest service
Strong food and wine knowledge
Make business decisions based on Event Orders, available information, experience and collaborative input
Work tactfully, courteously and seamlessly with the general public, customers and colleagues
Perform a variety of activities; able to change activities frequently and sometimes without advance notice
Analyze and interpret established policies
Plan and organize the work of others
Demonstrate the ability to change activities frequently and manage interruptions
Accept full responsibility for directing and managing an activity
High school diploma or equivalent required
Two-year college degree preferred

Additional Information
What is in it for you:
Salary Range: USD $70,000 to $78,000
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust, respect, and integrity. A home away from home where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
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