Service Delivery Manager - Power Electronics

Service Delivery Manager - Power Electronics Lead national service delivery for advanced power electronics assets
Ensure safety, quality, and reliability across a diverse asset portfolio
Drive alignment, performance, and innovation for Aotearoa's energy future
Manage maintenance and projects for state-of-the-art power electronics assets, ensuring safety, reliability, and sustainable energy solutions.
As the backbone of New Zealand's electricity network, Transpower powers lives and businesses across Aotearoa.
We're leading the charge to meet today's energy needs while shaping a sustainable future for generations to come.
About the team
The HVDC & Power Electronics team is responsible for optimising and maintaining key assets such as HVDC stations, synchronous condensers, SVCs, STATCOMs, and series compensation systems.
As part of our Grid Delivery division, we ensure New Zealand's electricity grid delivers reliable power today while preparing for the needs of tomorrow.
In this newly created role, you'll report to the Service Performance Manager and work closely with engineering teams, regional delivery teams, and service providers across the country.
Together, you will manage the complexities of diverse power electronic assets within a dynamic grid environment.
About the opportunity

As Service Delivery Manager - Power Electronics, you will oversee the maintenance, performance, and project delivery for Transpower's specialised power electronics assets across New Zealand.
You'll drive operational excellence, ensuring alignment and standardisation across regions while providing vital technical support to our service providers, projects, and asset management teams.
With multiple large projects scheduled over the next decade, exciting challenges lie ahead.
Your ability to foster strong relationships with stakeholders and service providers, optimise asset performance, and ensure compliance with safety, quality, and performance standards will be key to your success.
Key responsibilities include:

Monitoring, analysing, and driving service delivery improvements, ensuring compliance with safety, quality, and cost-efficiency standards.
Providing technical support for maintenance and projects, overseeing commissioning, acceptance, and compliance processes.
Contributing to long-term asset management planning by advising on asset reliability, performance, and maintenance strategies.
Leading alignment initiatives for service delivery standards across regions and with service providers.
Acting as the main point of contact for contractors, service providers, and internal stakeholders, resolving issues promptly.
Supporting the development and implementation of standard maintenance procedures for power electronics assets.
About you
You're an experienced engineer or project manager with a background in power electronics, asset management, or maintenance.
You excel at leading teams, driving performance improvements, and building strong relationships.
To be considered, your application will clearly demonstrate:

A tertiary qualification in Electrical Engineering
At least five years' experience in project or maintenance management, ideally with hands-on experience
Knowledge of SVCs, STATCOMs, or power electronics systems, and their auxiliary systems
Strong communication and relationship management skills
A focus on safety and quality, with a track record of delivering commercial outcomes
A willingness to travel regularly and participate in an on-call roster (a full and clean NZ driver's license is essential)
Join us at Transpower
Aotearoa is powered by the people who work here.
Every home, every marae, every electric vehicle, every hospital relies on the electricity we manage and deliver.
This is your opportunity to join us on a mission that affects all New Zealanders, every day, and long into the future.
With over 28 nationalities, our people provide diverse perspectives, knowledge, and deep and varied experience which they love to share.
We work in the office or on-site for a minimum of three days each week, which helps us build and maintain relationships, support learning, deliver outcomes and sustain our culture.
This approach also offers staff the flexibility they need for both work and personal commitments, with adaptable daily start and finish times.
If you're passionate about driving excellence in service delivery and working with cutting-edge power electronics, please review the position description below or via our website and apply without delay!
Role closes Sunday 9th February.
However, applications will be reviewed as they're received, and we may contact you before the closing date to facilitate shortlisting.
Preference will be given to candidates currently residing in New Zealand with full work eligibility.
We're committed to making reasonable accommodations to suit individual circumstances.
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