Food and Beverage Duty Manager

The Role | Te mahi

The Food & Beverage Duty Manager is responsible for the supervision and day-to-day operations of the food and beverage team on shift in the hotel. This includes covering restaurant, bar, room service, mini bar, and function operations while maintaining standards and enhancing the guest experience. Additional duties as requested by the F&B Manager or Conference Manager may include stocktakes, ordering, training new team members, and ensuring security within the department as well as the safety and wellbeing of employees on shift.

Who We Are | Ko Wai Matou

Novotel Christchurch Airport employees are here to ensure our guests feel welcome. We have one passion: you. We care, we do the right thing, and we work together. You are expected to demonstrate these values in your day-to-day interactions with guests and employees. As an Accor franchise property, this role always delivers to the guest the product and service experience that is consistent with the Novotel brand and the Accor Heartist principles.

Responsibilities | Ngā haepapa

Drive revenue to achieve and exceed budgeted revenue.
Account for stock utilized in the operation and order all stock through the company purchasing system as required.
Prepare daily banking and cash flow reports.
Supervise cash handling and banking procedures.
Be proactive in controlling costs, being fully aware of forecasted business and targeted profitability while maintaining standards.
Continuously work to improve the efficiency of the restaurant by optimizing productivity with the lowest possible cost. Study and examine operations, administering cost reduction exercises throughout the hotel.
Maintain a comprehensive and current understanding of Liquor Licensing Laws and Host Responsibility.
Ensure that all colleagues understand and uphold the hotel's code of responsible service of alcohol.
Communicate effectively with subordinates and managers.
Ensure that all guests are provided with superior customer service at all times.

Requirements

About you | Ko koe tenei

Previous senior Hotel Food & Beverage experience essential.
Working knowledge of Microsoft.
Advanced Computer Skills - MS Office Suite.
Knowledge of PMS such as Opera.
Current Managers Certificate in accordance with the Sale and Supply of Alcohol Act 2012.
Flexible to work rostered shifts, including weekends, late nights, and public holidays.
Valid Right to Work in NZ.
NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2).
Qualifications appropriate to the role e.g., Hotel or Hospitality Management Level 5 or similar.
LCQ Certificate/GM License.

Benefits

We are all valued | He kura te tangata

Sign on and retention bonus.
Discounts at our hotels, restaurants, and spas across our network.
Staff, family, and friends rates at our hotels.
Meals on duty and uniform provided.
Excellent reward & recognition events.
Service and anniversary gifts and benefits.
Wellbeing programme including Health insurance discounts.
Paid training and individual Employee Development Plans.
Training towards NZQA qualifications and our very own online digital learning platform.
Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment.

Hind Management is committed to accessibility. Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at ***. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.

We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process; let us know how we can support you to present your best self.

E MANAWANUI ANA MĀTOU - WE CARE

KA WHAI MĀTOU I TE TIKA - WE DO THE RIGHT THING

KA MAHI TAHI MĀTOU - WE WORK TOGETHER
•