Insights Analyst - Remediation

ASB Bank
NZ - Auckland
November 16, 2024

Join ASB's Data & Analytics team and focus on key strategic remediation workRemediation, let's make it right for our customersNorth Wharf location, competitive salary, insurance and plenty of banking benefits, flexy ways of workingAt ASB, we're committed to unleashing the power of data to help navigate the ever-changing competitive landscape and meet increasing customer expectations.
ASB Remediation is passionate to help deliver brilliant customer experiences and deepen the trust ASB customers have in us.
You can be part of the journey.Mō te Tūranga | About the roleOf the three levels of Data Analysts in the remediation program, this is the entry level position.
A great opportunity to work towards the Insights Specialist role and if desired continue on to the top level being the Senior Insights Specialist role.As a dedicated resource to ASB Remediation, you will work as part of a team with other more senior Data Analysts to seek, wrangle and deliver data where ASB can repay customers for mistakes they have made in the past.As someone who is passionate about data and insights, you will get to work on a variety of remediation projects.
You will get to influence and contribute to the analytics assessment, planning and delivery of these projects.
It is an exciting and challenging environment where data accuracy is as close to 100% as possible.Key Responsibilities:
Strong SQL analytical skillsStrong experience with complex SQL projects, in particular using MS SQL/Transact SQLGood verbal communication and stakeholder management skillsStrong analytical skills, able to work with complex data to deliver meaningful, relevant, actionable insights.Problem-solving skills, comfortable working in complex, challenging environments.Strong written and presentation skills, comfortable presenting to groups.Outcome orientated, persistence to challenge the status quo and deliver customer results.Skills typically proven with 2 years or more of SQL based delivery experience.Te mahi ki ASB | Working for ASBASB's sense of who we are and what we stand for is grounded in our values.
They guide our business in our day-to-day interactions with our team, customers and community.
They are what makes ASB - ASB.Along with our interactions, values guide our actions and conduct, making ASB a safe and inclusive environment for both our people and our customers.
They show that we care, are passionate and courageous, and that we act with integrity.
Most importantly they unite us - because they are ASB.We offer a flexible and supportive work environment and an open and inclusive culture; a place where we welcome and value your individuality, ideas and goals.Me pēhea te tono | How to apply?If we've nailed our pitch and this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you!Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.
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