Analyst, Front Office Support

Mufg Americas
NZ - auckland
November 3, 2024

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world.
Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve.
We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility.
This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
About the role:
In your role as Analyst , you will play a key role supporting the broader New Zealand Global Corporate & Investment Banking, Oceania (GCIB) team primarily through administration and operational requirements, driving efficiencies, and ensuring a seamless customer experience.
This role will work closely with the GCIB NZ Business Head with an ongoing focus on freeing up Relationship Manager capacity.
What you'll be doing:
Work closely with the GCIB Front Office team providing support and completing a large majority of administration and operational requirements of the business.
Support the on-boarding of new clients as part of our local, regional and global growth plans.
Support the day-to-day GCIB NZ business operations.
Act as the first point of contact for any operations teams internally with regards to GCIB NZ.
Maintain and update the AKL Customer contact database and Direct Debit database.
Promptly process indemnities and settlement instructions in line with internal procedures.
Request ad-hoc approvals from management for fee waivers and non-receipt of payments.
Support Relationship Managers through issuing Amex, iPhones, or any system access requests.
Serve as the first point of contact for any system issues for the New Zealand team.
Ensure all gifts and hospitality provided or received from customers are in line with MUFG's ABC policy.
Manage the administration branch from stocking stationery to ensuring vendor invoices are processed within the timeframe.
What we are looking for:
Previous experience in a front office administrative and support role, preferably supporting multiple stakeholders.
Ability to prioritize across a range of tasks.
Microsoft Office proficiency including Word, PowerPoint, and Excel.
Understanding of financial and economic markets will be beneficial.
Ability to engage in independent research and analysis of customers and markets and apply critical thinking with a high level of attention to detail.
Strong professional written and verbal communication skills.
Organizational skills, ability to multitask, and work autonomously and proactively.
Strong attention to detail, accuracy, and time management skills are essential.
Personable and professional manner at all times.
Our culture:
MUFG fosters a highly professional, supportive work environment that enables our employees to help maximize our customers' prosperity.
We focus on building long-term customer relationships and giving back to our communities in order to develop shared and sustainable growth for a better world.
MUFG Bank Ltd & MUFG Securities Asia Limited (collectively referred to as "MUFG") is an equal opportunity employer.
We view our employees as our key assets as they are fundamental to our long-term growth and success.
MUFG is committed to hiring based on merit and organizational fit, regardless of race, religion, or gender.
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Read the full job description and apply online on the recuiter's web-site

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