Room Service Manager

Sofitel
NL - North Holland - Amsterdam
December 11, 2024
Management

Let your passion shine as Room Service Manager

Be ready to elevate your skills and ability. Join us and you can surpass your own expectations as well as those of our guests. We will encourage you to explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through.

What we offer
Bring passion and dedication to excellence and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives. Join us and you can thrive as an individual as well as being part of a supportive and inclusive team.

Other benefits are:
Scale 6 of Horeca cao (€2.543 - €3.100)
25% night allowance
We offer a personalized bonus plan on top of a competitive salary, travel cost arrangements and 25 holiday days a year, which you can sell and buy as well.
With ALL Heartists Card you receive worldwide discounts on overnight stays and more.
We value learning & development, therefore we provide several training sessions to stimulate your growth and knowledge.
A discount up to 50% in selected restaurants and bars in Amsterdam.
We find Corporate Social Responsibility very important. Our hotel has various active work groups and we have the highest Green Key certificate.
Employee discount at Health Club Jordaan.
Be Balanced - Our Be Balanced Team will help you find a healthy work-life balance.
After your onboarding period, you get to be the guest and experience our legendary service for yourself in our hotel with an overnight stay, free dinner and breakfast!

A career that lets your passion shine
As the Room Service Manager, you will be responsible for overseeing and enhancing our Room Service operations. You will play a pivotal role in ensuring that our guests' in-room dining experiences are exceptional and in line with our luxury brand standards. This is a dynamic and rewarding role that offers an opportunity to lead and inspire a team of dedicated professionals.

You are hands-on and you support your team on the floor as well. Furthermore, you are in charge of the minibar and guests' VIP amenities.

Key responsibilities:
Service excellence : Lead by example and maintain the highest level of service quality and guest satisfaction.
Team Management : Set performance expectations and provide ongoing coaching and feedback.
Operations oversight : Efficiently manage daily Room Service operations, including order processing, delivery, and billing.

No day is the same and whether you are taking an order from our business guest or creating a complete dinner in the guest room together with our butlers, you always strive for excellence and motivate your team to do the same.

What you bring to the role
At least two years of experience in a similar position.
You speak fluent English; Dutch is a plus.
Good leadership and team management skills.
Attention to details and commitment to quality.
Flexibility in schedule.

About our hotel
Sofitel Legend The Grand Amsterdam offers five-star luxury in a unique setting. Being part of Accor, a French hotel chain, enables us to combine the historical flair of the building with modern design and luxurious service. For further details, feel free to check out our website and follow us on Social Media.

Apply now
We are looking forward to receiving your application. Don't hesitate to reach out to me via *** or +31 (0)20 555 3 194.
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Read the full job description and apply online on the recuiter's web-site

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