Front Office Supervisor

Park Inn by Radisson Amsterdam City West
NL - Noord-Holland - Amsterdam
January 3, 2025

Calling all Front Office Enthusiasts ! Join Us as a Front Office Supervisor at Park Inn by Radisson Amsterdam City West!

Are you willing to work morning and evening shifts?
Can you energize , uplift , and steer a team?
Do you just love making our guests' stay unforgettable ?
If you say Yes I can! Then we want to hear from you!

Park Inn by Radisson Amsterdam City West, a vibrant and colourful hotel featuring 476 rooms and 20 meeting rooms , conveniently located next to Amsterdam Sloterdijk train station and easily reachable for both guests and team members by car and public transport . The hotel is designed by the renowned designer Karim Rashid. The hotel is part of the VEN complex, meaning it shares the building with Holland Casino and LimeHome apartments. Join our team and be part of a workplace where we blend fun , informality , and the rich diversity of our international teams.

What's in it for you?

A salary in FG 6 of the Horeca CAO;
Participation in the Radisson enrolment incentive plan: for each enrolment, you will receive €2, with a maximum of 1 month's salary per year;
25 holidays per year (based on FT employment);
Travel expense reimbursement of €0.18 per km (max €10,78 per day);
Free parking spots for team members;
Delicious meal during your shift;
8% holiday allowance (paid yearly in May);
Industry pension plan (PH&C);
Access to the employee discount platform Benefits at Work which offers exceptional rates on products and services from renowned brands and popular amusement parks;
Recommend a friend program (up to €250 per person who joins us);
Employee Award programme;
Access to the Radisson Academy Online platform with various training opportunities;
(International) training and job opportunities within the Radisson Hotel Group;
Staff activities such as the annual staff party, summer event, Sinterklaas party, departmental outing, and many more social activities;
After your probationary period, a 'Know Where You Work program' so you can experience a real guest experience;
Staff discount on stays and F&B at Radisson Hotel Group worldwide, not only for yourself but also for family and friends.
50% Discount on Food & Beverage: Enjoy half-off on dining experiences at the Radisson Blu and Park Inn by Radisson hotels throughout the Netherlands.
Essential ingredients:

Preferably experience in a similar role in a large hotel with the ability to lead and motivate a team;
Flexibility to work morning and evening shifts, including weekends and holidays;
Excellent communication skills: especially in English, and a great addition if you also speak an extra language!

Responsibilities:

Independently managing various shifts (morning and evening) and correctly handing over the shift to your colleague Supervisor.
Coaching the team during all shifts.
Conducting various types of conversations, such as coaching, evaluation, and job interviews.
Handling guest complaints.
Setting up and developing various projects, such as an upsell program, internal training, etc.
Creating a schedule for the entire department.
If you believe first impressions are everything and you have the enthusiasm to make every guest feel welcome, then we want to hear from you! Join our team as a Front Office Supervisor and help us create unforgettable moments for our guests every single day.

Apply via (klik op de solliciteer button) or send your CV via WhatsApp to +316-11 80 86 63 .

About Us the Park Inn by Radisson Amsterdam City West:

Here at our hotel, we're all about making memorable moments, every day, everywhere, every time, fuelled by our unmistakable 'Yes I Can!' spirit. Our team keeps growing because we believe in nurturing talent - as talent grows, so do we. We're a diverse team with one shared mindset. We value open, direct communication to build trust, and we're firm believers that anything's possible. And most importantly, we have fun in everything we do.

About Radisson Hotel Group™:

Radisson Hotel GroupTM is one of the world's largest hotel groups with ten distinctive hotel brands and has 1,400 hotels worldwide in operation and under development. The Radisson Hotel Group portfolio includes Radisson CollectionTM, Radisson Blu®, Radisson®, Radisson RED®, Radisson Individuals®, art'otel®, Park Plaza®, Park Inn® by Radisson, Country Inn & Suites® by Radisson, and Prizeotel. More than 95,000 international team members work for Radisson Hotel Group. The company's headquarters are located in Brussels, Minneapolis, and Singapore.

Read the full job description and apply online on the recuiter's web-site

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