Product Manager E-commerce

Company

team.blue is an ecosystem of successful brands working together across regions to provide customers with everything they need to succeed online. 60+ successful brands make up the group; within those brands, over 3,000 experts serve its 3.3+ million customers across Europe and beyond.

team.blue's brands are a mix of traditional hosting businesses, offering services from domain names, email, shared hosting, e-commerce, and server hosting solutions, and specialist SaaS providers offering adjacent products such as compliance, marketing tools, and team collaboration products. This broad product offering makes it a one-stop partner for online businesses and entrepreneurs across Europe.

Position

As a Product Manager, you will work in a global and cross-functional environment. You will take the lead in the definition of product requirements and product strategy for E-commerce & adjacent products across Europe. You act as the customer advocate and link the customer requirements with the technical implementation, guide the positioning, packaging, and pricing with the sales and marketing teams, and orchestrate the best customer support model with our operations teams to ensure the ultimate customer experience. You work on improving both existing and new products and services.

Responsibilities

Realise growth for our E-commerce products and adjacent products across the group.

Work closely with the Product Unit Director, development teams, and international product, marketing, and sales teams.

Build knowledge of what our customers, in different countries and market segments, want. Identify their needs, explore technology, and market trends.

Conduct market research on uncapped potential and the future needs of our customers and its relevance.

Work out personas for our different target groups and translate this into product requirements.

Define the product strategy together with the Product Unit Director, the technical development teams, and the local market leads in terms of features, packaging, pricing, and support.

Create a clear pricing strategy.

Translate the product strategy into an executable operational plan for all business functions.

Work out business cases and present these to different stakeholders.

Qualifications

At least 2 to 3 years' experience as a Product Manager.

Technical IT, engineering, or economics background.

Experience in a global environment is a plus.

Experience with E-commerce would kickstart your onboarding.

Affinity or experience with hosting or cloud services/servers is a bonus.

Ability to set up business cases and write product requirements.

Strong customer focus.

Strong problem-solving skills.

Advanced analytical and data skills. Know your way around Excel, Google Sheets, PowerPoint, etc.

Able to adapt to a changing business.

A very versatile person.

You keep up with the newest trends.

Excellent communicator and able to communicate across all levels.

Ability to communicate fluently in English (written & spoken).

Eager to work in an international environment and to accept and take advantage of diversity. Eager to drive change and find optimal solutions and to achieve the best result.

ESG

At team.blue, our commitment to caring for the environment and each other is at the heart of everything we do. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals. Interested in learning more about our dedication to making a positive impact? Check it out here.

"Come as you are"

Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.

The most trusted digital enabler

team.blue is a leading digital enabler for companies and entrepreneurs. It serves over 3.3 million customers in Europe and has more than 3,000 experts to support them. Its goal is to shape technology and to empower businesses with innovative digital services.

to read more about team.blue
•