Seeking a skilled and detail-oriented IT Associate to join our dynamic team. The candidate will be responsible for analyzing, designing, and implementing Applications to meet the business needs of our organization. The candidate will work closely with various departments to understand their IT (Application) requirements, troubleshoot issues, and recommend efficient and effective solutions. This role requires a proactive approach to problem-solving, the ability to manage multiple applications, and strong communication skills to collaborate with internal departments and external vendors.
Key Responsibilities:
Work with stakeholders to understand business requirements and translate them into technical specifications.
Provide first level technical support for existing application issues.
Participate in IT projects from initiation to completion, including planning, execution, and post-implementation review and support.
Provide training to end-users on new systems, software, and best practices.
Liaise with external vendors and service providers to ensure that Applications and services meet organizational needs and timely response to issue resolution.
Regular communication with business and align with their needs and requirements.
Ability to collaborate with various departments to gather and document business and technical requirements for new projects.
Technical Skills:
Basic knowledge of programming languages such as .NET, Python, etc.
Experience working with different databases like MySQL, MSSQL.
Familiarity with Microsoft Power Platform products.
Education and Experience:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Must have 2-3 years of experience in an IT analyst or similar role.
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