Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.
Position in family will impact accountabilities such that Associate levels may complete some tasks under guidance and may have responsibility for less complex tasks. Lead or senior levels of these positions may:
Handle escalated or more complex issues.
Coordinate team activities or those of agency contract staff.
Support supervisor or manager activities.
Support the design, review and implementation of processes and procedures.
Local: VIX (SERRA) / Quant vagas: 1
Requisitos obrigatórios:
Ensino médio completo;
Vivência em logísticas e análise de dados;
Conhecimento em Informática nível avançado;
Boas habilidades de comunicação verbal e escrita, organização, bom relacionamento interpessoal, dinâmico e criativo;
Boas habilidades em construção de materiais com ferramenta PowerPoint;
Diferenciais, não obrigatórios:
Desejável Ensino superior preferencialmente concluídas em áreas correlacionadas ao negócio da empresa;
Principais responsabilidades:
Realizar análises da produtividade de operações especificas e mapeamento de processos;
Fornecer suporte ao gerente na análise de relatórios, identificação de não conformidades e elaboração de planos de ação;
Realizar fechamentos operacionais;
Analisar dados e elaborar relatórios baseados nos indicadores operacionais;
Participar do desenvolvimento de novos indicadores de desempenho;
Participar de reuniões periódicas com cliente e time operacional;
Mapear oportunidades e sugerir o desenvolvimento de novos processos que tragam resultados financeiros;
Participar nos controles de produção, produtividade, absenteísmo, treinamentos e liberação de acessos a sistemas;
Auxiliar nos controles de auditorias internas e externas;
Suporte na coordenação das atividades das equipes operacionais;
Vivência em fluxo de Recebimento, Separação, Expedição e Cobrança financeira.
A FedEx acredita na igualdade de oportunidades. Independentemente de deficiência, gênero, idade, raça, cor, credo e orientação sexual, todos os candidatos qualificados serão considerados em nossos processos seletivos.
• A FedEx trata os dados pessoais conforme a Lei Geral de Proteção de Dados e demais normas vigentes, entre em nossa Política de Privacidade para entender como tratamos seus dados. Em caso de dúvidas, entre em contato pelo e-mail ***.
Equipe de Recrutamento e Seleção
FedEx Brasil
Education:
High school degree/Equivalent. English Skills preferred.
Experience:
Three (3) years related experience. Previous clerical experience including typing (25/35 WPM), data entry, and/or general office skills.
Skills:
Accuracy & Attention to Detail, Microsoft Office & PC Skills, Planning & Organizing Skills, Interpersonal Skills, Problem Solving Skills.
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