Customer Advisor / Customer Care - Italian Speaker in Lisbon + relocation + accommodation option

Are you looking to start your career in an international environment? Do you like to advise people over the phone and/or by messages? Check out this job offer in sunny Lisbon, the European capital close to the ocean.
We are hiring several Customer Advisors for projects in one of these fields: Health, Travel, Social Media, Digital Marketing, Telecommunications, or Fashion.
Previous experience dealing with customers by phone is required, for example: Receptionist, Customer Care Agent, Secretary, Hotline Operator, Call Center Agent, Customer Support Representative. If you recognize yourself in this description, this offer is for you!
Description
Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets, making the candidate's recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries!
We are offering a great work experience in Lisbon, Portugal for a role as a Customer Advisor - Italian speaker.
Why a Customer Advisor role is great for your professional and personal development:
Live in Lisbon and embrace multicultural experiences
Represent an international brand
Fast-track career development opportunity
What does your day-to-day in this role look like:
Assist customers using your troubleshooting skills
Become a product expert
Be ready to help via email/chat and phone calls
Use your positive energy
Specialize in a specific brand
Requirements
What do you need to be successful at this job?
Native level of written and verbal communication skills in Italian
Good computer skills
Excellent communication and interpersonal skills and team spirit
Experience in Customer Support
Experience with Social Media will be a plus
High School Diploma
EU passport/ID or a Portuguese resident card
Benefits
By joining this role, this is what you can expect:
Joyful Lisbon
Skyrock Growth with a 12-month renewable contract
Portuguese Extra Delights: Meal vouchers, Holiday and Christmas allowance
Guardians of Wellness: Private Health Insurance from day one
Gross salary: 1366€ per month or 1040€ with accommodation, a private room in a shared apartment
Stable work and career progression: you could become, for example, a Team Leader or Manager
Relocation Package is included:
Flight to the Future: Covered flight expenses
First-Class Arrival: Airport pick-up and settling assistance
Nest in Comfort: Accommodation provided in shared apartments
Language Safari: Complimentary Portuguese lessons
Active & Awesome: Free sports activities and social events
Football tournaments, beach barbecues, surf lessons, and cultural events await!
Make it your Next Job Without Boundaries!
Recruitment process
To apply, send us your CV in English. Then, here are the stages in the recruitment process:
First Interview: this is an opportunity to find out more about your motivations and discuss the job in broad terms
Online tests: tests (linguistic and/or technical) will be required to assess your skills
Final interview with our client: the discussion will focus on the specific aspects of the position and the team.
If you are successful, you will receive a contract offer. Congratulations!
Once the contract has been signed, all you have to do is book your plane ticket to Lisbon.
You'll be met at the airport and given your own private room in a shared flat :)
Get to know more about Atlean World
Atlean World is going to be your recruitment partner during the whole journey:
Guiding Your Odyssey with Atlean World
Personal Touchpoint:
As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Q&A Session:
Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.
Making it Happen:
Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.
Ongoing Support:
Your journey doesn't end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.
Job Type: Full-time
Pay: Up to €1,370.00 per month
Application Question(s):
Bearing in mind that, if you live more than 100km from Lisbon, the company provides a relocation package and an accommodation option, a private room in a shared flat, are you willing to move to Lisbon, Portugal?
Language:
English B2 level minimum (mandatory) (Required)
Italiano C2 or native (mandatory) (Required)
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