Conference Manager

VILLANOVA UNIVERSITY
IT - lombardia
January 9, 2025

Conference Manager

To view the position details and/or apply to a position, click on the View Details link below the Job Title. If you have questions about the application process, please refer to the Applicant FAQ's.

Posting Details

Position Information

Posting Number: 20255355V
Position Title: Conference Manager
Posting Type: Student
Hours/week: 40 hours per week
Eligibility: Work study preferred but open to all students
Semester: 2025 Summer
Location: Galberry Hall
Number of positions: 2
Department: 508-Office of Conference Services
Contact Name: Kathleen Sinnott
Contact Phone/Extension: ***

Position Summary Information

During the summer months, the Office of Conference Services (OCS) employs Conference Managers to work with operations and reservations functions for conference, camp, and guest groups using Villanova's meeting, dining, housing, catering, and recreation facilities. Conference Managers (CMs) will supervise and work beside the Conference Assistants (CAs) to prepare, set up, and maintain housing and meeting accommodations for guests and provide registration services.

Please Note: Candidates must be able to work between May 18th-August 7th. Also, each position comes with a housing accommodation and meal plan. Potential hours available past August 7th.

Responsibilities

Supervise CA staff to facilitate preparation for the arrival and stay of guest groups.
Assist CAs in the completion of tasks whenever possible.
Assign and distribute tasks to CAs using proprietary Conference Services software.
Manage the load of daily tasks per shift.
Plan, prepare, update, and implement daily/weekly/seasonal operation plans.
Check in on progress on assigned daily tasks and make adjustments as necessary.
Update task log(s) to reflect the status of daily, weekly, and seasonal tasks.
Assist Pro-Staff with assigning CAs to weekly shifts.
Verify tasks are done through full completion.
Serve as a point of communication for CAs.
Communicate with other SMs and Professional Staff about task completion.
Staff and facilitate linen deliveries and pickups.
Attend meetings with Professional Staff as needed.
Conduct CA performance evaluations.
Engage in and help facilitate staff meetings and training.
Manage the preparation of guest housing accommodations.
Manage the preparation of rooms for guest groups.
Facilitate and assist in conducting breakdowns of spaces according to standards.
Manage the check-in and check-out processes.
Manage pre-check-in room inspections.
Manage the preparation of guest registrations and scheduled group meetings.
Manage the preparation of meeting spaces to meet group specifications.
Manage the preparation of registration materials.
Facilitate and assist with pre-/post-season apartment and dorm activities.
Manage, track, and log the inventory and cleanliness of all equipment.
Take responsibility for assigned major areas of conference operations.

Requirements

Minimum:

High School Diploma
Takes initiative, Timeliness, Mediation Skills, Self-Sufficient, Self-Motivated, Team Building skills
Completes assigned job tasks, Reliability, Attention to detail, Verbal communication skills, Adaptability, Team player, Enthusiastic, Responsible
Ability to drive a motor vehicle
Basic familiarity with tablets and laptops
Must be an enrolled student at Villanova
Previous work in Villanova Conference Services

Preferred:

Some college education
Shift Management, Customer service, Event Management, Clerical Services
Leadership and hospitality industry skills and experience
Proficient use of tablets and laptop devices

Additional Information

Must have a valid Driver's License required with a good driving record and no traffic violations.

Physical Demands Summary

Must have a valid driver's license (USA only)
Must be able to lift/push/pull 25-45 pounds
Must be able to drive a box truck (no special license required), training is provided
Ability to stand for extended periods of time

Wage Rate

$16.00 per hour

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Are you currently a registered Villanova student?
- Yes
- No
* Are you eligible for work study?
- Yes
- No
- I don't know
* Have you ever worked on campus before? If 'Y', what department and semester/year?
(Open Ended Question)
* What is your availability (days, times)?
(Open Ended Question)
* Do you have a valid driver's license?
- Yes
- No
* How did you first hear of this employment opportunity?
- Indeed.com
- Higheredjobs.com
- LinkedIn
- Glassdoor
- Chronicle Vitae
- Academic Keys
- PA CareerLink/JobGateway
- Professional Affiliation/Trade Website
- Diversity Association/Publication Website
- Advertisement in Academic or Professional Publication
- Referred by a current employee
- Referred by a friend, family member, or former employee
- Heard about it at a conference or career fair
- Browsing the Villanova website
- Cabrini University employee
- Other
* Are you currently enrolled as a college student?
- Yes
- No

Optional Applicant Documents

Required Documents

Resume / Curriculum Vitae

Optional Documents

Cover Letter / Letter of Interest
Letters of Reference (uploaded by applicant)

•

Read the full job description and apply online on the recuiter's web-site

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