Senior ServiceNow Developer

We are partnered with a reputable global consultancy that are looking for SERVICENOW IRM AND SIR DEVELOPERS to work on a very exciting LONG-TERM PROJECT in the ENERGY sector. Please note that this is an URGENT requirement so please apply promptly to avoid missing out.

Role: Senior ServiceNow Developer

Location: Reading Area

Style: Hybrid - 2 x per week onsite

Duration: 6 months (initially - view to extend)

ROLE 1: ServiceNow SIR

Role description:

As a member of the Security Automation team, you will play a pivotal role in building and maintaining a continuous and sustainable security automation pipeline with the goal of enhancing the efficiency, effectiveness and accuracy of detection and response capabilities and reducing manual tasks for the Cybersecurity teams. This role requires a mix of coding skills, a strong understanding of the ServiceNow platform from a developer's perspective, experience in web application development, and security domain expertise.

Key Skills:

• Analyse the technical development requirements and develop integrations between the ServiceNow security modules and/or 3rd-party tools and APIs used by the Cybersecurity teams.
• Configure ServiceNow and implement best practices in coding and design as per the ServiceNow standards.
• Determine problem areas within our current deployment and recommend and build solutions.
• Collaborate with client's ServiceNow Platform SRE team to ensure quality and stability of integrations.
• Provide checkouts during ServiceNow module and platform upgrades.
• Identify opportunities to automate workflows/processes related to security events through ServiceNow or SOAR playbooks
• Assist with the ongoing enhancement to the organization's case management system to decrease response times, increase effectiveness and streamline security operations.
• Assist with the design, engineering, deployment, and maintenance of custom automation tools (primarily in Python, and PowerShell)
• Assist with the development of dashboards and metrics within the organization's case management system.
• Maintain and improve the team's products, infrastructure, and technology stack.
• Develop and maintain documentation related to the automation of workflows related to detection/response procedures for security events.
• Strong ServiceNow Development concept in overall module (ITSM/IRM/SIR)

Key Skills/Knowledge:

• 7+ years of professional experience developing on the ServiceNow platform including the creation, configuration, and/or customization of ServiceNow products such as SIR, SecOps, etc.
• Strong knowledge of the ServiceNow Platform as a product, modules, data model, tables, and capabilities.
• Experience developing & administrating on a ServiceNow Platform including working with Workflows, Flows, Business Rules, Script Includes, UI Policies, Client Scripts, CatLog Items & Record Producers, Groups, Roles, Tables
• Good experience with JavaScript, HTML/CSS and AJAX, and Python.
• Comfortable with REST API best practices and usage.

ROLE 2: ServiceNow IRM

Key responsibilities:

1. Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of ServiceNow IRM/GRC.
2. Provide software coding and customization including, but not limited to screen tailoring, workflow/flow designer administration, report setup, data imports, integration, Scripting, third party software integrations, and custom application development
3. Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all applications for use after the upgrade completes.
4. Support integration with third party systems and testing
5. Coordinate and solve complex technical data and transformation issues.
6. Obtain and analyse/interpret business requirements to purpose sustainable solutions in ServiceNow.
7. Answer technical and application configuration questions.
8. Develop, maintain, and execute reports to ensure system operation meets performance targets.
9. Create and maintain system design and operations documentation.
10. Participate in daily scrum calls with scrum master and the customer.

Key Skills/Knowledge:

1. Hands on development experience in ServiceNow IRM/GRC (P&C, Risk Management (must have), Audit Management)
2. Configure and manage GRC/IRM Workspace(s) from adding, removing, modifying new widgets as per client requirements.
3. Customized Configuration, OOB and Scripting.
4. Handle Integrations with third party systems (e.g. PowerBI, QMS etc)
5. Update Set
6. Workflow, Flow Designer
7. Transformation Map
8. Extensive knowledge of JavaScript
9. Familiarity with UI, SQL, HTML and CSS
10. Familiar with new Workspace UI designer
11. Knowledge of XML and structural programming concepts
12. Data Imports and Exports
13. Agile methodology

If you are interested and have the relevant experience, please apply promptly and we will contact you to discuss it further.

Yilmaz Moore

Senior Delivery Consultant