Concierge

ClwydAlyn Housing Limited
GB - Wales - Colwyn Bay
January 22, 2025
Catering

There are 3 concerige jobs avaiable.
x2 Night Concerige @ 37 hours per week
x1 Day Concerige @ 24 hours per week.
A Scheme Concierge plays a vital role in our supported living communities. If you're passionate about helping others and creating an environment where residents can flourish, this might be the perfect role for you. Our mission at ClwydAlyn is Together to Beat Poverty! As a Night Concierge, you will play a key role in helping us eradicate the causes of poverty across North Wales by enhancing the lives and promoting the wellbeing of our residents.
Key Responsibilities:

First Point of Contact:
You'll be the welcoming face for residents, controlling access to and from the building, ensuring everyone's safety.
Support and Guidance:
Your role involves providing support and guidance to residents, helping them make positive choices and encouraging their personal growth. This could lead to volunteering, apprenticeships, work placements, education, and eventually, an independent lifestyle.
Record Keeping:
Accurately recording and capturing necessary information is a key part of your job.
Teamwork :
Working closely with the team, you'll embody our values, ensuring safeguarding, health, and safety are at the forefront of everything you do.
Open and Honest Conversations:
You'll need to be bold and confident, ready to have honest conversations and provide constructive feedback.
Resilience:
Dealing with challenging behaviours with a resilient and patient approach is crucial.
Qualities We Look For:

Inclusivity and Support:
We value inclusivity and are passionate about giving people support in their homes and communities to improve their quality of life.
Leading by Example:
Demonstrating our values, behaviours, and Code of Conduct is expected.
Accountability:
Taking responsibility for your actions and those of the team.
Respect:
Treating everyone as an individual and being open to change.
Collaboration:
Working with partner agencies to find solutions to the challenges we face.
Are You a Good Fit? One of the key questions to ask yourself is:
"Are you okay with people making bad choices?" This role is not about imposing your views and values on how to live but about supporting residents, even when they make choices you might not agree with.
If you have relevant experience in dealing with people or front-of-house duties, and youre looking for a challenging but rewarding job that makes a real difference in people's lives, wed love to hear from you.
The schemes.
Norfolk House
Norfolk House is a supported living scheme located in a welcoming and supportive community, Norfolk House provides a safe and nurturing environment for residents who need assistance in their daily lives.
We believe that everyone deserves the opportunity to live a fulfilling and independent life. Norfolk House plays a vital role in this mission by offering residents the support they need to improve their quality of life, build their confidence, and work towards greater independence.
Who Lives at Norfolk House? Norfolk House is home to a diverse group of residents, each with unique needs and backgrounds. Many of our residents are overcoming challenges such as homelessness, substance misuse, or mental health issues. We provide them with a stable and supportive environment where they can rebuild their lives and work towards their goals.
The Bell
The Bell is a supported living scheme that provides accommodation and support for six young homeless individuals. This scheme is part of ClwydAlyn's broader mission to assist vulnerable populations by offering a safe and supportive environment where residents can work on overcoming the issues that led to their homelessness. Help is offered to help residents develop the skills necessary to maintain their own homes and achieve greater independence in the future.
What to expect.
Whether you are interested in working at The Bell or Norfolk House, both schemes offer extensive training and support. ClwydAlyn has a dedicated Learning and Development department focused on helping you grow and progress in your career. The organisation operates on values of kindness, hope, and trust, ensuring that all team members work in an environment that promotes personal and professional development. This commitment to training and support ensures that you will have the resources and guidance needed to succeed in your role and make a meaningful impact in the lives of the residents.
Job Type:
Full-time
Pay:
£12.00 per hour
Expected hours:
25 37 per week
Benefits:

Additional leave
Company events
Company pension
Cycle to work scheme
Discounted or free food
Employee mentoring programme
Enhanced maternity leave
Financial planning services
Health & wellbeing programme
Paid volunteer time
Sick pay

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Read the full job description and apply online on the recuiter's web-site

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