Senior Account Manager

International Travel Connect, LLC (ITC) d/b/a Culture Trip is a subsidiary of U.S. News & World Report. Culture Trip was created to inspire people to go beyond their culture boundaries and experience what makes a place, its people and its culture special, unique and meaningful. Culture Trip's global community of travel experts and local insiders have hand-picked the world's best bits to share unique stories and unbiased recommendations. Today, we have millions of visitors to our site, 3m app downloads and over 8m social followers.

Culture Trip has recently re-launched a commercial and creative partnerships team. As a new (and small) team there is a true entrepreneurial feel about it so we are looking for someone who thrives on this type of set up as well as loves everything creative.

Your role in helping us shape the future:

Culture Trip is seeking an experienced Senior Account Manager who is as much at home running a large client meeting or film shoot as they are creating basic campaign reports. You will partner with our sales team and our partners to ensure the long-term success of our travel business. As a business we pride ourselves on leading the field when it comes to producing raw and authentic travel content across multiple platforms and (because of this) we find ourselves in growth mode.

Are you the type of person who maintains a positive, upbeat vibe even when deadlines are fast approaching? Do you have the ability to keep calm under pressure and keep internal teams motivated towards the same goal.

Do you ask for help? We are a team so keeping a problem to yourself is never a good thing. We want people to never mind asking for help - we all muck in, we all care about your happiness.

Do you enjoy brainstorming and coming up with brave (often mildly daft) ideas that scare you (almost as much as they excite you.)

Accountability:
Do you care deeply about the success of a campaign?

If this describes you, apply for our exciting opportunity now!

Are you up to the challenge:

Optimizing:
Identifying where a campaign's performance can be improved and optimising accordingly

Coordinate with the Account Executives, and other U.S. News teams to interact with culture trip clients. Build strong relationships with our clients to ensure client satisfaction and success.

Responsible for onboarding new clients by collecting assets and troubleshooting the set up of campaigns.

Monitor campaign performance and provide clients with regular campaign reporting.

Thoroughly prepare for QBRs and other client calls and lead the conversation by sharing campaign performance insights as well optimization suggestions.

Initiate upsell opportunities and work with clients on subscription renewals. Achieve exceedingly high renewal rates.

Work closely with internal stakeholders including but not limited to product, design, sales and marketing.

Requirements

You should definitely have:

Bachelor's degree in a related field or equivalent work experience
Minimum 5 years experience in account or project management
Working in the advertising or media industry:
ideally for a media owner and/or creative partnerships team
Reporting:
You are proficient in using Excel as well as standard analytics and ad serving platforms. You have done many post campaign reports in your time!
Time Frame management/hitting deadlines:
You are great at setting realistic time frames and ensuring all internal and external stakeholders stick to it.

It would be nice if you had:

Film Shoot production:
experience working with film production teams virtually and on shoot locations
Influencer and Talent Management:
Have helped identify key talent as well as brief them accordingly.
Presenting:
Being able to host and lead campaign meetings involving multiple stakeholders and formats.

Other Job Info:

Candidates must provide a resume to be considered. Cover letters are encouraged.

The position is located in the United Kingdom; London based applicants preferred.

The anticipated base salary for this position is $60,000 GBP to $ 75,000 GBP The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, interview performance, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.

These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

U.S. News & World Report strongly encourages all employees to be fully vaccinated (including boosters).

Read the full job description and apply online on the recuiter's web-site

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