GB - united kingdom
December 27, 2024
Hours:
Monday to Friday, 9am-5pm Location:
Liverpool Street Office Salary:
Negotiable We are a partnership of Consultant Orthopaedic Surgeons and Sport & Exercise Medicine Doctors, specialising in diagnosing and treating all musculoskeletal disorders, including sports injuries, fractures and arthritis.
We seek an enthusiastic and motivated individual with experience in a Customer Service/Receptionist role and/or an administrative environment to support our busy medical practice.
We would also like to consider new graduates with no prior experience.
The ideal candidate will be a positive and confident communicator who is competent with administration.
To succeed in this position, you must be a self-starter who thrives on variation and has a strong ability to work in a fast-paced environment.
Responsibilities Based at Reception, the person fulfilling this role is expected to undertake the following responsibilities:
Greeting patients, visitors and consultants at Reception Booking/amending patient clinic appointments Taking telephone calls, dealing with emails, answering patient queries and taking messages for consultants and management Scanning of relevant documentation onto the Meddbase system Sending out clinic letters Dealing with post, faxes, referrals and imaging discs Taking payments from patients Provision of backup accounts processing, including scanning of accounts-related documents, and processing payments and shortfall invoices Any other duties as reasonably identified by Management of London Sports Orthopaedics LLP Requirements Experience within a Customer Service/Receptionist role and/or administrative environment Intermediate level of IT skills, particularly in the use of Microsoft Office Able to use own initiative and be a clear written and verbal communicator Well-organised, with a keen eye for detail Professional and friendly manner; able to work within a team Minimum of 5 GCSEs (A-C grade) or equivalent Degree in Business Administration or similar desirable but not essential Job Benefits 28 days holiday per year (including bank holidays), increasing with service Private healthcare insurance with premium hospitals Private pension contribution Season ticket loan Training and development opportunities Opportunities for career progression Two annual parties and bi-monthly lunch
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