Terminal Operating Specialist Administrator

We currently have an excellent opportunity for an IT Terminal Operating Systems (TOS) Administrator to join our team in Southampton.
This role is in charge of assisting the Systems Team in ensuring that the integrated terminal system is up & running.
Systems solutions are properly tested and operational within the agreed-upon timelines while meeting the business requirements.
To also help the Systems manager and be a member of the Systems team for testing, integration, commissioning, and go-live preparations for all systems required for the automated terminal.

About The Role

How will you contribute:

• Provide inputs to the development of strategy, policy, and standards for their specific areas of expertise.
  
• Proactively engage with the user community to collect information about problem and leads user through diagnostic procedures to determine source of error, for simple problems.
  More complex problems are referred to supervision.
  
• Answers inquiries regarding status on resolving generic IT and specific business application problems.
  
• Actively contribute to the execution of the project identified by the Business Systems & Applications based on the initiatives from management team and ensure that the business applications are scalable and ready for future expansions.
  
• Contribute to the implementation of projects/tasks within the defined scope, time, and budget within the framework of Company Policies.
  
• Configures, installs and maintains future versions and releases of the TOS, its specific modules and its interfaces with the other applications.
  
• Achieve the individual objectives set for the Business Systems and Applications stream.
  
• Proactive maintenance, support and execute the day to day administration and operational support for TOS
• Execute the implementation and support of TOS and its interface with other business applications.
  
• Provide inputs to the implementation of Application portfolio - ERP and other applications when applicable
• Contribute to the infrastructure implementation within the TOS requirement inputs
• Execute the IT Business Application configurations and specifications for deployment/commissioning of container terminal specific equipment (Yard cranes, Quay Cranes, Shuttle Carriers, Rail equipment, gates etc.) in collaboration with the maintenance, engineering and facility management teams.
  
• Installs, modifies and makes minor repairs to application, and provides technical assistance and training to system users.
  
• Loads specified application packages into computer.
  
• Responds to department enquiries concerning systems operation, application related problems and user/operator problems.
  
• Review Terminal Operating system (Zodiac), monitor and document best practices across Operations teams
• Continually monitor, identify and implement changes that can further improve operations.
  

What will you Bring.

Qualifications, Skills & Experience:

• Proven experience working with Zodiac TOS system.
  
• 3-4 years' experience within a similar role.
  
• Experience working with a maritime or logistics sector would be preferred
• Zodiac experience would be beneficial
• Proven practical experience working with Zodiac TOS system.
  
• Writing detailed requirement and functional specifications for complex business needs.
  
• A proven track record of successful project implementation of the TOS system
• Good knowledge of the IT environment;
• Experience with Business Process Modeling;
• Ability to take on any operational requirements, turn them into business processes;
• Experience in Incident Investigation;
• Able to devise IT test plans and implement them including training users;
• Able to create documentation and training material if needed;
• Be able to work within a team, especially as needed to meet challenging deadlines;
• Work effectively under pressure;
• Good communication skills with the ability to work with Operations and IT staff;

NOTE:
All our roles are subject to the below:

• Eligibility to work in the UK
• Ability to travel to our other port when necessary.
  
• We may close our roles early, depending on the number of applications received.
  
• A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads.
  
• No unspent criminal convictions

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world.
DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation.
From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential.
We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies.
Free minds and different perspectives are changing our world, and together we can change what's possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.