EVH Grade 7, PA22 - PA25 (£39,072 - £42,903)
Permanent
Full-time, 35 hours per week
Thenue Housing Association has approximately 75 staff and provides high quality housing with a stock base of approximately 3,000 properties in our six main communities as well as 21 supported accommodation projects, mainly located in Glasgow.
We also provide a factoring service to over 800 owners within our communities.
We are seeking an experienced and highly motivated individual to become our Maintenance Officer.
You will be responsible for delivering Reactive Repairs and Voids services.
You will be responsible to the Repairs Manager and Senior Repairs Officer.
You will have significant experience, skills and knowledge in void and reactive repairs services, customer service delivery, systems and process review.
You will have a proven track record of putting the customer first and going the extra mile and have experience and knowledge of all the key functions of the post.
A technical qualification is essential, and a relevant professional qualification is desirable.
The main focus for the team is to deliver excellent Repairs services to our customers and ultimately creating a more personal, responsive way of delivering our services.
Thenue is a customer-focused, caring organisation offering flexible/hybrid working.
We care about our people, our organisation, our tenants and customers, our communities, and our partners.
As a Factoring Officer, you will embrace our organisation's culture and values, ensuring they are visible, embedded, and upheld.
We aim to be the best we can be.
In return, we offer an excellent package including a competitive salary, a Defined Contribution Pension Scheme, 25 days annual leave plus 15 public holidays.
There are an additional 4 days leave through our Hybrid and Flexible First Working Policy.
A Basic Disclosure check will be required for this post.
Thenue aims to be an equal opportunities employer.
How to apply
To apply, please download the information pack and application form on our Website by initially selecting the s1jobs apply button and return completed applications by the closing date at 12:
00pm on Friday 31st January 2025.
Interviews will be held on Monday 24th February 2025, in Thenue's office at 423 London Road.
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