QHSE Auditor

NHS Property Services have a fantastic opportunity for a QHSE Auditor, covering parts of the Midlands and the South to join us on a 12 month fixed term contract.

The QHSE Auditor will support the Integrated Audit team in planning and undertaking audits at NHSPS properties to ensure the service delivery is adhering to appropriate quality management systems. You will ensure controls are effectively implemented, with the aim of providing assurance to the business and our customers that activities are being carried out in accordance with policies, processes, regulations, legislation, NHSPS management systems and best practices.

The QHSE Auditor will be pivotal in helping to continuously improve our service delivery to customers by identifying opportunities for improvement and developing recommendations using a fact based, data driven approach. You should have in depth knowledge in at least one of the following areas:
• Operational FM delivery (Soft FM or Hard FM Bias)
• Health & Safety
• Environment

with preferred knowledge in Operational FM Delivery (Hard or Soft FM)

What you will do
• Work with colleagues within the team to develop a quality assurance framework and an integrated audit framework that encompasses all relevant inspection and audit activity, based around Plan, Do, Check Act (PDCA) principles.
• Develop an annual audit programme in collaboration with all relevant stakeholders.
• Undertake scheduled on-site audits to identify and record non-conformities, improvement opportunities and best practice.
• Produce detailed quality reports following audit completion.
• Communicate findings, conclusions, and recommendations with all stakeholders, including senior leadership.
• Support the business functions to complete external contractor and approved supplier audits in a professional manner in accordance with service level agreements.
• Maintain and interrogate audit dashboards to provide reporting and insights of common themes and audit action tracking and progress.
• Support the delivery of training, in line with central training plan and agreed presentations, to the relevant teams as required.

Who you are
• A relevant audit qualification as an internal auditor or lead auditor for one of the following standards (ISO 9001, ISO 14001 and/or ISO 45001). Minimum ISO 9001 Internal Auditor.
• Experience working in facilities management and/or property management within the healthcare sector.
• Knowledge of legislation relevant to Property and Facilities Management services.
• Qualification in property or facilities management services (e.g. IWFM)
• Demonstrable experience in conducting inspections and audits.
• Experience with customer facing auditing role (internal and or external).
• Detailed knowledge of quality management processes and systems.
• Detailed understanding of risk assessment and safe system of work development techniques.
• Detailed understanding of risk management tools and approaches.
• Knowledge of PFI contracts.
• Proven experience of developing strong and effective relationships with a range of stakeholders, including senior leaders, both internally and externally.
• Experience of operating in a busy, customer focused business.
• Experience of driving improvements to enable efficiency and the ability to produce high quality reports.
• Able to demonstrate data-driven decision making , continuous improvement and customer focus

What we can offer you

We understand how important life is outside of work so, as well as a competitive salary we will also offer:

27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.

A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.

Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.

Company-wide Colleague Referral Scheme

SMART Pension contribution into which the company will contribute up to 6%

A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.

We have a great Colleague Assistance Programme and offer support for all areas of life.

An organisation with a passion…

We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.

We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

For full details of the role, please see the attached role profile.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

Contact our Talent team at to find out more