Senior Fraud Analyst

We’re looking for a Senior Fraud Analyst to join our Credit Risk team.

This is a key role in the Financial Services business with responsibility for helping to drive the strategy to protect the business from financial crime.
To achieve this, you will be an experienced fraud strategy professional who is highly data literate, with good knowledge of platforms and techniques to combat financial crime, and also have a good understanding of the interplay between minimising fraud and maximising sales.

In the role you would work closely with other teams in the wider organisation, e.g.
New Business Risk, Customer Operations, Warehouse Operations, Risk and Compliance and Digital Technology.

What will you do as a Senior Fraud Analyst at N Brown?

Provide support in all aspects of consumer financial crime, including knowledge of 1st and 3rd party typologies and detection data, techniques and platforms.
Responsible for oversight of the fraud control rule structure, working closely with various third-party prevention solution providers (e.g.
Lexis Nexis Threatmetrix), and leading in elements of the continuous improvement in the strategy.
Responsible for the ownership, design and implementation of strategies, to detect and prevent 3rd party consumer credit fraud such as impersonation and account takeover, and 1st party fraud, e.g.
from customer claims, together with UAT within our fraud decision systems.
Use data analysis and modelling techniques to undertake complex analysis to continually optimise rules to detect fraud whilst minimising the impact to good sales, and present findings and recommendations to the Leadership Team
Be responsible for the evolution of the strategy monitoring, with written evaluation of performance, highlighting emerging risks or trends and initiating further actions and analysis.
Monitor KPIs and KRIs to ensure new risks and emerging trends are detected and reviewed in a timely fashion, and strategy changes are working as expected.
Be a key business lead for tactical and strategic initiatives, providing SME input to delivery leads.
Build effective collaborations with other business areas and product owners across the company to ensure business change initiatives are delivered in line with fraud risk appetite and with appropriate controls.
Develop key stakeholder relationships both internally and externally to N Brown.
Maintain knowledge of regulatory changes, ensuring strategies adhere to all governance, financial crime and compliance standards.
Provide SME support in the delivery of fraud and financial crime capabilities and strategies into the new Financial Services platform
What skills and experience will you have as Senior Fraud Analyst?

A degree in a STEM subject.
Previous experience in data analysis and strategy development for fraud prevention and detection, working for a direct-to-consumer lender.
You should be highly analytical with a demonstrated ability to solve problems through logical thinking.
Experience using SQL, SAS or Python for data mining and analysis.
You would be comfortable extracting and analysing large datasets using SQL.
You have excellent presentation skills and are able to explain complex analysis in a simple and concise way, using the Microsoft Office suite.
What’s in it for you?

Hybrid working
24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
Annual bonus scheme
Enhanced maternity and adoption leave
Company pension with up to 8% N Brown contribution
Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
A range of financial wellbeing support
Colleague discount across all N Brown brands
Onsite café with subsidised rates and local restaurant discounts!
Life Assurance and Private Medical Insurance
Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice
N Brown – who we are and why work for us?
We’re a forward-thinking digital retailer with a financial services proposition to be proud of.
We’re customer-obsessed, serving them through three core brands:
JD Williams, Simply Be, and Jacamo.
We’re experienced, with over 160 years of trading under our belt.
We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024.
We work hard to create a happy and inclusive culture for everyone and we’re so proud to have made this list - as voted for by our very own colleagues!

Ways of Working
We offer hybrid working which varies across the business depending on the role you’re in.
Our Head Office is located in the Northern Quarter in Manchester City Centre.
So, if you are travelling by train, tram or bus we’re perfectly located, plus we’re surrounded by cool cafes, trendy bars and the best places to eat!

Our working hours are 36.17 per week and our core working hours are between 10am - 4pm.
Given we don’t have strict working hours you can find the working pattern that’s right for you.

Our promise to you:

We’re an equal opportunity employer and value diversity.
We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

What happens when you apply for this role as Senior Fraud Analyst a role at N Brown?
As soon as we receive your application, we’ll send you an email to let you know.
We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us.
Good luck