Operations Specialist

Peregrine
GB - london south ruislip
January 6, 2025

Peregrine - RTD Recruitment Operations Specialist
Location: Home based with travel into London office.
Initially 9 -12 month Contract position
Job Summary:
The Recruitment Operations Specialist will be responsible for processing the onboarding, ensuring all RTD Specialist and Future Talent consultants are fully compliant to start at Peregrine.
The Operations Specialist will ensure that processes are efficient, effective, and aligned with the organisation's hiring goals. This role involves streamlining the onboarding process, managing tools and technologies and supporting the Operations Manager with high level projects.
You will act as the main point of contact for all operational queries relating to the service including onboarding, vetting & screening, system amendments and become a super user for our technology platforms. Key Responsibilities:
Management of Peregrines RTD Specialist and Future Talent Consultants onsite and the relationship between Operations Team and the Customer Experience Managers
Day to day point of contact for the consultants on all matters relating to onboarding and contractual queries
Responsible for onboarding new joiners through offer processing, vetting & screening and right to work, ensuring each consultant is fully compliant by following the official processes.
Quality Assurance checking all new offers, ensuring system information has been completed
Identify missing information and flag to Delivery teams for retrieval of information in a timely manner
Support the Operations Manager with high level projects, meetings and escalations/ investigations and absence cover
Generating contracts and Key Information Documents for consultants through the onboarding process
Ensure all processes are GDPR compliant, update process where necessary
Ensuring to file all key onboarding documents in the systems for audit trail purposes
Responsible for supporting with continuous improvement with regards to changes in processes and developments around the onboarding process
Support Operations Manager in analysing and refining onboarding processes to improve efficiency and enhance the overall candidate experience.
User guide creation, ensuring that end to end onboarding processes have been documented
Requesting amendments to existing reports for the needs of the Operations Team/ CEM Teams.
Support team members with overseeing Extensions, SOWs and POs that are requested and received into Operations Team, ensuring all requests and POs are processed within the SLAs
Process complex Purchase Orders within the SLA
Identify technology issues within our systems, investigate and resolve in the first instance. Where required, work with Technology Teams to raise issues, support with investigations leading to resolution of system faults.
Support Operations Manager in delegating urgent tasks to Operations Team
Support Operations Manager in developing and performing training workshops to the RTD Team
Act as a Superuser for our HR Cascade System, Bullhorn and TalentLink
Checking and investigating errors to ensure the system remains accurate for reporting on live headcount and future growth for Senior Leadership Teams
Qualifications:
Previous experience in recruitment operations or a similar role.
Strong knowledge of recruitment, onboarding processes and best practices.
Person Specification:
Excellent analytical, organisational, and communication skills.
An ability to problem solve
Working with challenging client stakeholders or employees
Multi-tasking with complex issues with an ability to self-prioritise
Computer literate with outlook, excel and PowerPoint.
Commercially aware with a focus on achieving agreed business plans
Outstanding communication skills

Read the full job description and apply online on the recuiter's web-site

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