Desktop Infrastructure Engineer - Global Law FirmTitle:
Desktop Infrastructure EngineerLocation:
Liverpool St, LondonHours:
9:
30am - 5:
30pmSalary:
CompetitiveRyder Reid Legal is recruiting for a skilled Desktop Infrastructure Engineer to join one of our global law firm clients on a permanent basis at their stunning London offices. The ideal candidate would be a dedicated IT professional to manage and enhance the firm's system images, ensuring seamless operations across Europe and Asia.Key Responsibilities:
SCCM Management:
Oversee application and system image deployments, configuration, and support.Troubleshooting:
Resolve Windows OS issues to minimize disruption for technicians and users.Citrix Support:
Provide expert-level troubleshooting to maintain high availability and performance.Policy Management:
Guide and document requirements for Group Policies, Azure/Entra, and Intune policies.Global Support:
Serve as the primary contact for technicians across Europe and Asia, ensuring effective communication.Collaboration:
Work with US counterparts to align on desktop infrastructure standards.Relationship Building:
Foster strong relationships with technicians, service desk teams, and users.Feedback Integration:
Implement changes based on feedback to improve images and deployments.Standards Maintenance:
Ensure consistency and quality in desktop infrastructure standards.Qualifications:
Proven experience in SCCM and Windows OS troubleshooting.Strong knowledge of Citrix environments.Understanding of Group Policies, Azure/Entra, and Intune.Excellent problem-solving skills and a proactive approach.Ability to work independently and in a team within a multicultural environment.Experience supporting users across Europe and Asia is a plus.Technologies/Software:
SCCM, Citrix, Windows 10/11, Microsoft Office 365, Azure, Intune, PowerShell, ServiceNow.
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