Damp and Mould Surveyor

Building Surveyor - Damp and Mould

REPORTS TO: Operations Manager – Damp and Mould

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ROLE DESCRIPTION

The post holder is responsible for the works within the repairs team and that work will cover the following areas: -
• Damp and Mould Works
• Day to day Repairs
• Refurbishment work (such and kitchen, bathroom, and window renewals etc).
• Void Works
• Complex Repair Works
• Disrepair works
• The pre/mid and post inspection of any of the above.

The post holder must ensure that the council is compliant with the Human Habitation Act 2018, and keeps abreast with any changes of legislation to ensure compliance.

The post holder is responsible for continuous improvement in the delivery and quality of repair work related to the above and in ensuring that we take from these ‘lessons learnt’ to prevent future disrepair cases and escalation resulting in additional costs, court cases and compensation.

The post holder is responsible for investigating any structural problems escalated from the repairs technical or operations teams, for arranging any structural testing and other specialist tests, making structures safe, compiling reports to send to management recommending costs with works estimates or property disposals. Arranging any remedial works or safety works as necessary.

The post holder is responsible for carrying out all surveys that are required to properties that are under Right to Buy applications to ensure that only works for which the Council has a landlord repairing responsibility are carried out before sale completes and for dealing with any queries from purchasers, surveyors and valuers.

The role is to provide a seamless and integrated “One Team” approach jointly with the service provider and to resolve any complex repair issues.

The post holder will also provide full building expertise, experience and professional advice in relation to all activities within the role.

Where required the post holder will carry out contractual tendering or obtain competitive quotes for repair works, commission consultants to advise on specialist areas of work as necessary and lead on carrying out financial and technical supervision of works on site.

The post holder will ensure the execution of works complies with statutory requirements and Health and safety requirements.

ABOUT THE ROLE
Service Delivery

The council’s Housing Services are high profile and vital to maintaining and enhancing the city council’s reputation.
The post holder will oversee and ensure building and maintenance projects are delivered on time and to budget including:
• Disrepair work
• Refurbishment work (such and kitchen, bathroom and window renewals etc).

In addition, the post holder will oversee the property surveying functions required to manage the repair and maintenance requirements of a portfolio of approximately 17,000 homes, including the structure and fabric of the buildings, internal and communal areas and estate grounds.
Main Responsibilities
• Work with the AD Director of Repairs, Strategic Head of Housing Repairs and/or any other delegated manager to implement and develop effective systems to regularly inspect the external and communal parts of property, to identify any requirements for reactive repairs and cyclical maintenance, and to ensure the works required are carried out or programmed according to urgency and priority.
• Work in collaboration with colleagues across Housing services to ensure a joint approach to improve quality and customer satisfaction for residents.
• Support and manage a flexible approach to the deployment of resources within the Property Services Division to respond effectively to fluctuations in workload. Support and manage different types of work within the Property Services Division in response to the changes in the volume of work.
• Highlight key investment needs and considerations to the Property Planning and Assets Team so that works can be appropriately planned in major works programmes.
• Assist in leading and developing a team of technical staff to create a professional and high-performance culture, deputising for relevant Managers when required.
• Provide a high standard of technical support to the team. Manage the local delivery of the repairs term contract to ensure compliance with contractual requirements. Work in collaboration and effectively with other teams within Housing services to deliver a seamless, holistic service to customers.
• Health and Safety – ensure that the Councils Policy for managing the health and safety of residents, staff and contractors is fully implemented and documented. Provide expert knowledge on health and safety law applicable to the construction industry.
• Provide strategic leadership within the Housing portfolio, contributing proactively to the collective leadership of the council, working collaboratively with Members, services, partners, and stakeholders to deliver the council’s objectives and priorities.
• Lead by example in modelling and embedding the council’s values and behaviours to help build a sustainable highly effective organisation and develop our reputation as a successful council delivering great value for its residents.
• Provide outstanding leadership and direction to the service, driving service transformation and ensuring excellent joint working with Members and other stakeholders.
• Lead, deliver and oversee planned strategic projects and programmes of change that contribute to the effective delivery of agreed outcomes across the service.
• Lead existing and develop new partnerships, both within the council and with external partners, to establish a coordinated and integrated approach to the overall management of the service.
• Responsible for managing Property Surveyors and Trainee Property Surveyors in either Repairs or Property Planning and Assets.

Contractor Relationships
• Lead on the management of projects, ensure that the contractor applies appropriate project management techniques to works involving multiple trades. Ensure that all members of the team develop strong project management skills and apply them to managing the contract.
• Manage the local delivery of the repairs term contract. Ensure that all members of the team are fully conversant with the contract, including the terms and specifications.
• Develop and manage systems for the quality control of repairs, both in resident’s homes and communal areas.
• Issuing, managing the contract and service notices, financial valuations and WIP as directed by the relevant Manager.
• Contacting and directly engaging with residents for routine repairs each day, including checking WIP delivery for the day, contacting the service providers schedulers and following up with the resident for completion of works and Post inspections if required.
• Case management of all pre inspected works and orders raised by the repairs team including delivery, communications to residents and completions on the day.
• Oversee the local administration of the repairs contract. Ensure that request.