Holidays Compliance Assistant

The National Trust
GB - England - Leominster
January 24, 2025
Financial

An exciting opportunity for an organised and detail-oriented individual to join the Holidays Indoor team for the Wales & Northern Ireland region. You'll be driven to meet deadlines to ensure our holiday cottages in this region are running compliantly. This is a part time, 7 hours a week, fixed term contract to cover a 6 month secondment.

You'll be part of a team that covers the Wales & Northern Ireland region. Your contractual location will therefore be dependent on the closest National Trust property to your home, that can accommodate you. Your contractual location is flexible and we're happy for you to work at any of our regional hubs or properties.

Start date: As soon as possible

What it's like to work here
Working closely with our Compliance Co-ordinator, the Holidays Indoors team are friendly professionals and are committed to delivering the best possible guest experience. You'll understand that our teams have multiple aspects to their roles so from time to time you will get out to sites to support completion of compliance activities rather than being desk bound.

What you'll be doing
Reporting to the Compliance Co-ordinator, you'll ensure that a series of compliance tasks relating to Holidays Cottage are completed and documented as such on our monitoring system, Vantage. You'll ensure that workplace inspections, cottage logbooks are accurate and up to date. You'll support the Area Manager and the Holiday Managers with their activities, including creating monthly performance reports, and in turn will be supported by a network of Holidays Compliance Coordinators (Indoors and Outdoors).

Who we're looking for

We'd love to hear from you, if you have:

a self-start approach to learning and sharing of best practice
good team worker with a positive attitude, able to work remotely and on task, as well as being a key contributor to good team spirit
good IT skills, including proficiency in Excel and Vantage
the ability to collate data and report on performance to a high brand standard, verbally and written
a track record of prioritising multiple workstreams and delivering work on time
a good level of understanding of compliance and risk management in relation to the Holiday Cottage business

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

to find out moreabout the benefits we offer to support you.

Closing Date: 26th January 2025

Interview Date: 23rd and 30th January 2025

To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.

If you need any help with your application, i.e. due to technical difficulties, please call us on 0*** or email us at

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0*** or email us at and we'll support you as best as we can. For examples of how, please see our supporting you page.

EqualOpportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
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Read the full job description and apply online on the recuiter's web-site

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