People Relations Partner

Location: Isle of Man, Douglas Office.

Duration: Permanent

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

Job Summary:

The People Relationship Partner will act as an experienced partner in providing commercially-focused solutions, specialist coaching and expert advice to effectively support the delivery of local business goals. More specifically, the individual is required to provide tactical advice and guidance to the management of their business area on all people matters relating to capability, skills required and performance output. The focus of the People Relationship Partner is to drive a people-oriented high performance culture that emphasises empowerment, goal attainment, productivity and high quality standards across the business area. This will be achieved through the provision of strategic guidance and support to the Lead People Partner, Executive team members and their management team, as required on a wide range of HR topics, including organisational design, recruitment, training and development, local employment law, compensation & benefits, employee relations, tribunal and or other litigation matters, succession planning and talent management.

To be successful in the role, the incumbent will utilise their sound knowledge of the HR principles and best practices and is required to work collaboratively and proactively with other members of the Human Resources team on cross functional projects.

Responsibilities:
• Work through all people related matters or concerns in partnership with the relevant Lead People Partner and management team., In particular on employee relations and performance management issues, you will work closely with other relevant teams within the HR function as required to deliver a resolution, i.e. Input from L&D team, actions required of HR Shared Services or expert advice and guidance from the relevant Centre of Expertise.
• Analyse and derive insight from people data to help pro-actively identify opportunities to improve performance, resolve resource gaps and mitigate people risk. Coach and guide leaders to use people insights and data to foster a high performing culture with a strong focus on wellbeing, motivation and morale.
• Support the the Lead People Partner and management teams on all HR annual processes, such as annual appraisal cycle, salary review exercise, talent management and succession planning processes including the financial planning of people costs and efficiencies of the business and liaise with the relevant HR Operations team members and SMEs in the Centres of Expertise where needed to respond to queries and resolve issues
• Delivery of organisational development projects and support of major organisational change initiatives within the business lines, including the responsibility to conduct diagnosis, analyse findings, generate options and build commitment to solutions that maximum the performance of the business line.
• Working in collaboration with the Lead People Partner and the Talent Acquisition team, develop and manage a resourcing strategy that considers the needs of the business and improves/maintains the brand in each of the employment markets. Monitor changes in organisational needs and the availability of skills in each market to ensure Canada Life is an employer of choice and attracts high calibre people.
• Advise and coach managers across a wide range of employee relations issues taking into account best practice, legislative framework, regulatory environment and commercial factors.

Experience Required:
• Extensive demonstrable hands on experience as a People Business Partner.
• Solid knowledge of various HR disciplines -Diversity, Compensation, Employee Relations, Performance Management , Change Management, Absence Management, Talent Management, Staffing and Organizational Effectiveness
• Strong up to date technical expertise in employee relations and UK employment law
• Some experience in Financial Services and a broad understanding of regulatory remuneration environment
• Proven ability to understand client needs and related business drivers
• Strong analytical and problem solving skills, with the ability to make decisions independently
• The ability to influence, challenge and negotiate with management at all levels and execute with excellence
• Proven ability to operate strategically and tactically
• Diplomatic individual with the ability to adapt to, coach and be effective with diverse leadership styles.
• Positive attitude, motivated, action oriented, and a preference for working as part of a team.
• Project management or process management skills are a plus
• Strong relationships management skills
• Strong commercial acumen skills

Qualifications (For the job and not the person)
• Bachelor's degree or relevant experience in Human Resource management at a senior management level required
• Ideally Membership Level 5 -7 status of the CIPD

What you'll like about working here

As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including income protection, private medical insurance and life assurance, along with a generous pension and bonus scheme. You'll also receive the support you need with your personal and professional development.

Diversity and inclusion

Canada Life is committed to a diverse and inclusive workplace. Our role as an employer of choice is to provide the right environment for talented people to do their best work, by respecting, understanding and valuing individual differences
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