In Service Support Engineer

Want to join a trusted and reputable company with a broad portfolio of capabilities across the Maritime domain? Overview Important:
All applicants must be able to obtain Security Clearance, and as a minimum be living in the UK for 5 years.
Working:
The role is office/hybrid based with occasional travel to other company sites in the UK.
Office site presence, anticipated 2/3 days onsite, depending on project needs.
Key Responsibilities:
The successful candidate will hold the following responsibilities and duties:
• The delivery of our In-Service support obligations, working closely with the Project Manager, Project Engineering Lead, System Design Authority and our customers and users Providing a proactive response to emerging technical issues, including customer fault reports and technical queries Working closely with the rest of the engineering team to develop solutions that are technically and commercially acceptable Diagnosing electrical and mechanical faults on equipment from remote, and on customer sites where required Monitoring system performance, supporting root cause analysis of faults and seeking opportunities to improve the in-service delivery performance of our products Supporting the implementation of programmes of inspection and preventative maintenance Ensuring that customer equipment remains safe and suitable for continued service Cooperating with the field support team to conduct equipment defect investigations, surveys, integration, and acceptance testing Maintaining Integrated Logistics Support documentation and Implementing change requests as required Highlighting resource conflicts or constraints to project engineering management Embracing Engineering best practices and processes to enhance engineering excellence and promote continuous improvement.
Supporting the obsolescence strategies for a product line.
Experience needed:
Ideally qualified to degree-level or equivalent experience in a Physics or Engineering based subject, such as; Electronics, Hardware, Computer Science, Software or Systems Engineering etc.
Newly qualified personnel will be considered.
Experience in engineering in any phase of the engineering lifecycle.
Demonstrate the capability and willingness to execute support tasks on engineering projects.
Conducted technical diagnostics on systems and equipment.
Examples of times when you have worked under tight time constraints, in challenging contexts.
A background working with maritime equipment would be a bonus.
Excellent communication, leadership, and interpersonal skills Proven track record of achieving business goals and objectives Ability to manage budgets and schedules effectively Experience with profit and loss management Ability to work independently and as part of a team Experience in the following would be desirable:
Experience in the Defence / Aerospace or safety regulated environment would be advantageous Experience in the Naval / Maritime domain would be advantageous.
Possess or look to hold a full driving licence.
This role is office based with occasional travel across Ultra sites and to customer and supplier locations.
Company overview:
Want to work for a successful business, who develop advanced specialist systems to deliver warfighting edge in the modern maritime and underwater battlespace? The company have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme For full information, please get in touch