Customer Services Administrator
£22,920 per annum, Permanent, 09:00 to 17:00pm M-F, BS16 Emerson's Green, Bristol, 28 days Holiday, Pension, On-site Parking plus more.
Continued growth has led this engineering contracts coordination business to recruit for a customer services administrator to join their team. Working within a team of 4 as part of a wider team of 18, with the full support of a management team, this office will see you working within a team orientated culture:
Responding professionally to telephone and email orders and enquiries from both internal and external contacts
Ensuring all orders are taken correctly, accurately and in a timely manner
Trouble shooting as and when required, to ensure customer's expectations are met
From information provided by the engineer, identifying parts required and sourcing from the most competitive supplier
Ensuring the database is updated in a timely way, with accurate notes taken whilst dealing with the call and before processing the order
Raising quotations as requested, from preferred suppliers at the most competitive price
Assisting with pricing, part numbering and sourcing of parts as necessary to fulfil customer orders
Supporting management with warranty queries and requests
The successful customer services administrator will have a need to hold confident IT skills, be communicative, accurate when inputting data and have previous experience from within a contracts administrator, customer services administration or administrator's role. With additional team members, a team leader and an operations manager all there to give you support and full training will be provided.
This national, long standing employer have 27 branches across the country and are highly respected as delivering the highest quality in customer services. Giving the customer services administrator full support in training, you will be given the opportunity to join at an exciting time as the business celebrate over 50 years in business and are further expanding. Their team are inclusive, supportive and fun and ready to welcome a new colleague into their environment.
Benefits Include :
28 days holiday including bank holidays (increasing to 33 days)
Pension
Christmas office shut-down.
Working within a personable team spirited environment
Retail discount scheme and employee rewards scheme
Life assurance of 2 x salary
On-site parking
Apply today for immediate consideration - you can also apply direct to (url removed).
For further information, please feel free to call Richard Hughes on () / ().
Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy
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