Premier Vendeur H/F

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Bompard Paris, symbole d'élégance intemporelle et référence dans l'univers du cachemire, recherche des Premiers vendeurs(euses) passionné(es) pour rejoindre nos équipes sur les Corners du Bon Marché et du Printemps Haussmann.

Le/La premier(e) vendeur(se) a pour mission d'assister l'équipe de management (Responsable et Adjoint) et d'être le relais avec l'équipe de vente.

L'art de la vente

  • Etre exemplaire sur le respect systématique de chaque étape de la vente : accueil, prise en charge du client, diagnostic, sélection des articles, valorisation du produit (maîtriser la technicité du cachemire), ventes additionnelles, finalisation de la vente, accompagnement du client vers la sortie
  • Connaître et s'assurer que les membres de l'équipe connaissent le produit, ses spécificités, sa qualité, son mode d'entretien, les anciennes collections et les produits associés
  • Favoriser la fidélisation du client par la prise d'adresse systématique
  • Est en charge des coachings des collaborateurs
  • Assurer la formation de l'art de la vente et de la connaissance produit.

Organiser et mettre en valeur la boutique

  • Connaître et respecter les règles de merchandising de la boutique
  • Participer à l'élaboration des vitrines dans le respect des préconisations
  • Ranger systématiquement les produits dépliés lors d'une vente et plier impeccablement à la feuille
  • Veiller au maintien de la tenue irréprochable de la boutique (ménage et rangement de la boutique, de la réserve et des espaces de vie communs)
  • Veiller à l'entretien général du magasin (rideaux, portes, ordinateur, caisse, peinture, sol, éclairage…)
  • Connaître la procédure d'intervention pour les petits travaux et les urgences (2M).

Management

  • Accompagner l'équipe et maintenir sa motivation
  • Connaître le chiffre d'affaires N-1 et objectif journalier, mensuel et annuel à réaliser et les communiquer à l'équipe
  • Assurer en boutique le suivi des formations mises en place par le siège
  • Gérer les réclamations clients et collaborateurs
  • Veiller au respect des tenues magasin de l'équipe.

Gestion administrative

  • Connaître et faire respecter les procédures en matière d'encaissement, ouverture et clôture de caisse, gestion d'avoir, d'échange, de détaxe, de dépenses magasin
  • Assurer les remises en banque d'espèces et de chèques
  • Transmettre régulièrement les éléments administratifs au service comptabilité
  • Tenue des cahiers de caisse et état des fins de mois
  • Respecter les procédures RH (prise de CP, planning…)
  • Modifier les plannings si nécessaire en fonction des absences
  • Connaître et faire appliquer les règles de sécurité et incendie en magasin
  • Garantir la mise en sécurité du magasin (alarme)
  • S'assurer de l'autorisation du siège avant toute intervention extérieure
  • Remonter toutes les informations utiles aux services concernés.

Gestion des stocks

  • Garantir le traitement des flux de marchandises par le contrôle des produits en réception, les transferts entre boutiques, vers l'entrepôt et l'organisation des retours
  • Participer à l'approvisionnement du magasin en fonction de sa configuration (ne jamais laisser le magasin « vide »)
  • Lutter contre la démarque inconnue par une surveillance accrue
  • Participer à l'optimisation des commandes spéciales, la gestion des produits en promotion ou solde, la gestion des anciens produits
  • Garantir les inventaires.

Profil recherché :

  • Proactif(ve) et force de proposition, vous prenez des initiatives pour évoluer au sein de nos équipes
  • Un(e) fédérateur(trice) qui sait créer une synergie forte au sein d'une équipe.
  • Sensibilité mode
  • Excellente présentation, sens du service et aisance relationnelle.

Si vous êtes prêt(e) à relever ce défi et à contribuer à notre succès, envoyez-nous votre candidature !

Nous avons hâte de vous rencontrer et de partager avec vous cette aventure extraordinaire à Paris !

Read the full job description and apply online on the recuiter's web-site

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